LINDSEY MORGAN
Hampton,GA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Frontier Airlines
Atlanta, Georgia
07.2023 - Current
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes and sit assignments for passengers if needed.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Provided assistance to disabled passengers when necessary.
- Resolved customer complaints in a timely manner while providing excellent customer service skills.
- Ensured that all equipment was maintained according to manufacturer's specifications.
- Developed and implemented station policies and procedures to ensure compliance with local, state, and federal regulations.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
Station Manager
Shell Gas Station
Hampton, GA
03.2017 - 07.2023
- In charge of day to day operations; employee scheduling, hiring/training, ordering or receiving inventory.
- Upselling/offering promotions to customer base which interned in more revenue.
- Increased listeners/supporters using social media.
- Analyzed expenditures to create budgets for increasing profits; improving delivery of services.
- Encouraged pleasant work atmosphere for employees to help team stay on track with station goals.
Team Member
Chick-fil-A
Hampton, GA
04.2019 - 10.2019
- Developed positive customer relationships through friendly greeting with excellent service.
- Trained new team members using approved training materials.
- Processed and retrieved customer special orders.
- Maintained working relationships with peers along with upper management.
- Worked hard to learn required tasks quickly to maximize performance.
Education
Some College (No Degree) -
Southern Crescent Technical College
Griffin, GASkills
- Customer Retention
- Policy Implementation
- Reliable
- Trustworthy
- CPR trained
- Organized
- Critical Thinking
- Relationship Building
- Active Listening
- Friendly
- Positive attitude
- Problem Resolution
- Adaptable
- Equipment Operation
- Customer Service
- Flexible Schedule
- Computer Skills
- Safety understanding
- Decision-making capabilities
- Attention to Detail
- Training and mentoring
- Clear Communication
Interests
- Interactive with children
- Traveling
- Playing Sports
- Enjoy family events
- Hiking
- Site seeing
References
•Jessica Perez
General Manager
Shell Gas station
molinajessica82@icloud.com
770.696.0268
- Iliana Candelaria
Shift Manager
Chick-Fil-A
ilianna.canderlaria@gmail.com
954.666.2800
- Michael Faulk
Biology Professor
Southern Crescent Technical College
michaelfaulk13@gmail.com
678.315.9419
Timeline
Flight Attendant
Frontier Airlines
07.2023 - Current
Team Member
Chick-fil-A
04.2019 - 10.2019
Station Manager
Shell Gas Station
03.2017 - 07.2023
Some College (No Degree) -
Southern Crescent Technical College