Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
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Corey McLaughlin

Spring Hill,TN

Summary

Experienced mortgage and sales solution professional with 15+ years in mortgage origination, loan fulfillment, and solution-based selling. Proven ability to align mortgage products with client needs, collaborate effectively, and drive results through strategic positioning and relationship building. Recognized for market analysis skills, product ownership, and delivering exceptional client value.

Overview

24
24
years of professional experience

Work History

Learning Director

Citizens Bank
10.2018 - Current
  • Manage comprehensive learning programs for mortgage sales teams, ensuring alignment with industry best practices and client needs in mortgage origination and loan fulfillment
  • Interface with account executives (AE) to enhance client engagement strategies, ensuring thorough understanding and communication of product value propositions
  • Utilize in-depth industry knowledge to develop and implement training initiatives, improving team readiness and client alignment
  • Lead a cross-functional team of 12, developing tailored solutions and maintaining strong client and stakeholder relationships
  • Drive Learning within multiple business lines including Business Banking, Private Bank, Mortage Operations, Home Equity, and Contact Centers

AVP, Product/Pricing/Sales Support

Franklin American Mortgage Company
06.2005 - 10.2018
  • Drove revenue through strategic mortgage product pricing, closely analyzing market trends and aligning product positioning with client needs
  • Actively collaborated with sales teams to negotiate and close high-value deals, ensuring solutions addressed customer requirements
  • Led mortgage origination and product training for retail sales teams, ensuring high-performance standards and supporting client retention
  • Conducted detailed needs analysis to enhance solution selling, resulting in consistent achievement of revenue goals
  • Created and delivered multiple vendor and systems updates to enhance sales effectiveness

Sales Manager / Senior Loan Originator

United Financial Mortgage Corporation
05.2003 - 06.2005
  • Managed a team of loan originators, overseeing the loan process from application to closing and negotiating terms based on borrower needs
  • Delivered tailored mortgage product solutions, ensuring exceptional client service and maximizing retention
  • Collaborated with stakeholders to ensure compliance with federal lending regulations, achieving consistent success in closing high-value loans

Sales Manager / Mortgage Loan Originator

SouthMor Mortgage, LLC
02.2001 - 05.2003
  • Originated and closed mortgage loans with a focus on client satisfaction and strategic mortgage solutions
  • Developed relationships with real estate agents, builders, and other industry professionals, contributing to sustained growth in loan origination volume
  • Negotiated loan terms, leveraging in-depth knowledge of products to provide tailored client solutions

Education

Learning and Development Certificate -

University of North Carolina at Charlotte
01.2024

Training Design & Development Certificate -

Associated Talent Development (ATD)
01.2018

Bachelor of Science - Business Administration - Marketing

University of Tennessee at Martin
01.2000

Residential Real Estate License -

Tennessee Real Estate School
01.1999

Skills

  • Mortgage Origination & Loan Fulfillment
  • Solution Selling & Client Engagement
  • Product Ownership & Revenue Growth
  • Market Analysis & Industry Awareness
  • Cross-Functional Team Collaboration
  • Negotiation & Deal Closure
  • Strategic Sales Planning & Execution
  • Relationship Building & Client Retention

Technical Skills

  • Microsoft Office Suite (Excel, Word, PowerPoint, Teams) - Advanced proficiency
  • Mortgage LOS: Empower - Intermediate proficiency; Encompass - Basic Proficiency
  • Cornerstone (SABA) LMS - Intermediate proficiency
  • SharePoint, Articulate 360 - Basic proficiency

Timeline

Learning Director

Citizens Bank
10.2018 - Current

AVP, Product/Pricing/Sales Support

Franklin American Mortgage Company
06.2005 - 10.2018

Sales Manager / Senior Loan Originator

United Financial Mortgage Corporation
05.2003 - 06.2005

Sales Manager / Mortgage Loan Originator

SouthMor Mortgage, LLC
02.2001 - 05.2003

Learning and Development Certificate -

University of North Carolina at Charlotte

Training Design & Development Certificate -

Associated Talent Development (ATD)

Bachelor of Science - Business Administration - Marketing

University of Tennessee at Martin

Residential Real Estate License -

Tennessee Real Estate School

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Corey McLaughlin