Corey Mink
Amelia
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Retail Merchandiser
Western International Inventory Services
03.2022 - 10.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Utilized visual merchandising techniques to effectively showcase products in retail stores.
Customer Service Representative
Forza Amelia Fitness
01.2016 - Current
- Developed and updated databases to handle customer data.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Responded proactively and positively to rapid change.
Logo Designer
Own Business
01.2016 - Current
- Put together videos for social media, advertising, and informational purposes.
- Developed print materials such as brochures, banners and signs.
Freelance Video Editor
Own Business
11.2015 - Current
- Combined text, video and other composited elements onscreen to create logical, coherent layouts.
- Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
College Track Recruiter
Mount St. Joseph University
03.2015 - 11.2015
- Assisted students in exploring and selecting career paths.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Education
Bachelor of Science - Sports Management/ Business
Mount St. Joseph University
Cincinnati, OH05.2015
Skills
- Microsoft Excel
- Staff Training
- Order Fulfillment
- Report Creation
- Microsoft PowerPoint
- Retail Sales Customer Service
- Store Maintenance
- Problem-Solving Ability
- Call Center Operations
- Data Evaluation
Timeline
Retail Merchandiser
Western International Inventory Services
03.2022 - 10.2023
Customer Service Representative
Forza Amelia Fitness
01.2016 - Current
Logo Designer
Own Business
01.2016 - Current
Freelance Video Editor
Own Business
11.2015 - Current
College Track Recruiter
Mount St. Joseph University
03.2015 - 11.2015
Bachelor of Science - Sports Management/ Business
Mount St. Joseph University
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