Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
OperationsManager
Corey O'Neal

Corey O'Neal

Product Manager
Knoxville,United States

Summary

Motivated professional with extensive experience in using research and data analytics to create high-quality products that solve real problems. Thorough knowledge of the space industry with a specific focus on space situational awareness, space traffic coordination, satellite operations, and ground-based orbital tracking methodologies. Highly skilled in conducting in-depth research and analysis to draw valuable and accurate conclusions to help leadership and companies make informed decisions. Experience with managing customer accounts and ensuring successful relationships with both government and commercial partners; specifically the DoD, DoC, USSF and commercial owner/operators.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Product Manager

Slingshot Aerospace
11.2022 - Current
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Analyzed metrics to measure product performance.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Compiled product and customer data to generate informed profit projections.
  • Conducted market research to identify new opportunities and target markets.

Lead Quality Engineer

Slingshot Aerospace
01.2022 - 11.2022
  • Produced and maintained technical documentation for project reference.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
  • Created test cases and test scripts to maintain cohesive team approach to product development.

Snr Software Test Engineer

Opentrons Labworks Inc
05.2021 - 01.2022
  • Designed testing scenarios for usability testing.
  • Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
  • Conducted regression testing, analyzed results, and submitted observations to development team.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.

Test Automation Engineer

Pilot Flying J
04.2018 - 05.2021
  • Applied Agile Delivery methods to simplify testing process decisions through iterative development.
  • Designed standardized processes and protocols to continuously improve operational efficiency through positive iteration.
  • Monitored emerging test automation frameworks, technologies and best practices for useful developments.
  • Integrated test automation into layers of application stacks to improve overall product quality.

Network Technician

Pilot Flying J
03.2017 - 04.2018
  • Troubleshot hardware and software to determine and rectify network problems.
  • Ran cabling and installed data drops for new node installations.
  • Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
  • Supported users both local and by phone with problem resolution and education.

QA Analyst

21st Mortgage
07.2013 - 03.2017
  • Developed and maintained quality assurance procedure documentation.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.

Server

TGI Friday
03.2013 - 07.2013

Training Supervisor

Panera Bread
06.2010 - 03.2013

Education

Bachelor of Science - Aerospace Engineering

American Military University
Charles Town, WV
12.2024

No Degree - Computer Software Engineering

University of Tennessee
Knoxville, TN
2016

High School Diploma -

Central High School
2011

Skills

  • Product Development
  • Project Management
  • Space Policy and Orbital Environment Analysis
  • Documentation Management
  • Data Analytics
  • Research and Analysis
  • Analyzing and Synthesizing Data
  • Technical Support
  • Customer Needs Assessments
  • Space Situational Awareness and Space Traffic Coordination
  • Satellite Operations
  • Program Management
  • Roadmap Development
  • Startup Experience
  • Timeline Management
  • UX and UI Design
  • User Experience Optimization
  • Marketing Strategies and Research
  • Customer Training
  • Gathering Requirements
  • Query Tools
  • Competitive Market Analysis
  • Statistical Analysis
  • Investigative Approach
  • Business Requirements
  • Structured Query Language (SQL)
  • SWOT Analysis
  • Defect Tracking
  • Trend Data Analysis
  • Data Visualization and Presentations
  • User Acceptance Testing (UAT)
  • Industry Trend Analysis

Accomplishments

  • Collaborated with and led a team of 12 in the development of Slingshot Beacon, a tool for SSA and STM for satellite owner/operators. The team consisted of a project manager, astrodynamics engineers, data scientists, and software engineers.
  • Achieved growing our user base from 0 to over 120 satellite operators by driving optimal product strategy backed by in-depth and accurate user research and analysis. I helped turn the product into a leader in the SSA and STC market with a possible acquisition by the DoC.

Certification

  • CCENT - Cisco Certified Entry Networking Technician
  • 10 Intercom Certifications focused on Customer Support and Customer Account Management using Intercom

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Product Manager

Slingshot Aerospace
11.2022 - Current

Lead Quality Engineer

Slingshot Aerospace
01.2022 - 11.2022

Snr Software Test Engineer

Opentrons Labworks Inc
05.2021 - 01.2022

Test Automation Engineer

Pilot Flying J
04.2018 - 05.2021

Network Technician

Pilot Flying J
03.2017 - 04.2018

QA Analyst

21st Mortgage
07.2013 - 03.2017

Server

TGI Friday
03.2013 - 07.2013

Training Supervisor

Panera Bread
06.2010 - 03.2013

Bachelor of Science - Aerospace Engineering

American Military University

No Degree - Computer Software Engineering

University of Tennessee

High School Diploma -

Central High School
Corey O'NealProduct Manager