Summary
Overview
Work History
Education
Skills
ServeSafe Proctor
Timeline
Generic

Corey Pankey

Columbia ,WI

Summary

Motivated and dependable professional with experience in talent management, team leadership. Looking to contribute my skills in managing teams, developing talent, and improving operations to help a company succeed while creating a positive work environment.

Overview

13
13
years of professional experience

Work History

Talent Director

Chic-Fil-A
06.2022 - Current
  • Collaborated with executive directors to identify staffing needs, ensuring proper allocation of resources.
  • Led efforts in reducing time-to-fill for critical roles by streamlining interview scheduling processes and utilizing technology solutions efficiently.
  • Implemented data-driven decision-making processes, utilizing HR analytics tools to measure recruitment success and drive continuous improvement.
  • Created a diverse workplace culture by promoting inclusive hiring practices and providing diversity training for staff members.
  • Streamlined onboarding processes for improved employee satisfaction and retention.
  • Designed customized assessment tools to evaluate candidate fit for specific roles within the organization.
  • Cultivated positive relationships with candidates throughout the entire recruitment process, providing timely feedback and ensuring a positive experience overall.

FOH Manager

Chick-fil-A
11.2017 - 09.2020
  • Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
  • Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
  • Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
  • Maintained a safe, secure, and sanitary work environment for all employees and guests by adhering to established guidelines and protocols.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.

Preschool Teacher

Upper Room Christian Acedemy and Preschool
10.2011 - 09.2014
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
  • Assisted and supervised 15 children through entire school day.

Education

Bachelor of Arts - Early Childhood Education

Shaw University
Raleigh, NC

Skills

  • Staff Scheduling Coordination
  • HR policies and procedures
  • Cultural Competence
  • Retention Improvement Initiatives
  • Guest relations
  • Strategic Hiring Methods
  • Issue Management Expertise
  • Organizational development
  • New Hire Orientation Programs
  • Promotional events
  • Food Safety Practices
  • Policy enforcement

ServeSafe Proctor

Responsible for overseeing and administering the ServeSafe certification exams. To ensure that all exam procedures are followed correctly, maintain a fair and secure testing environment, and verify that candidates meet the necessary requirements for certification. As a  proctor, I also provides assistance with any questions regarding the exam process and ensures compliance with ServeSafe guidelines.

Timeline

Talent Director

Chic-Fil-A
06.2022 - Current

FOH Manager

Chick-fil-A
11.2017 - 09.2020

Preschool Teacher

Upper Room Christian Acedemy and Preschool
10.2011 - 09.2014

Bachelor of Arts - Early Childhood Education

Shaw University

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Corey Pankey