Corey Paskins
Logan ,UT
Summary
Accomplished Operations Supervisor with a proven track record at Advanced Call Center Technologies LLC, enhancing team productivity by over 20% through effective communication and mentoring. Skilled in mechanical engineering and HVAC systems, adept at improving operational efficiency and customer satisfaction. Expertise in both technical and leadership roles, ensuring safety and quality standards are surpassed.
Overview
4
4
years of professional experience
Work History
Service Technician
Rogers HVAC
10.2024 - 02.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Operations Supervisor
Advanced Call Center Technologies LLC
10.2023 - 09.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
HVAC Specialist
Service Depot
02.2021 - 09.2023
- Enhanced indoor air quality by installing and maintaining air filtration systems.
- Assisted in training new employees on company procedures, safety protocols, and technical aspects of the job.
- Ensured customer satisfaction by providing timely and accurate diagnoses of HVAC issues.
- Demonstrated versatility in skillset by proficiently servicing a wide range of HVAC makes and models.
Education
Certificate of Technical Studies - Project Management
Advance Call Technologies
Logan, UT10-2023
Certificate of Achievement - HVAC Install, Service And Diagnostics
Rocky Mountain Gas Association
Logan, UT11-2016
EPA Type 1 And 2 Universal Technician - HVAC
EPA / Mainstream Engineering
Logan, UT11-1994
GED -
East High
Salt Lake City, UT05-1984
Skills
- Communications
- Computer knowledge using military applications
- Manufacturing and mechanical engineering
- Construction residential and commerical All areas
- Heavy duty mechanic All areas
- Professional Chef
Languages
English
Full Professional
Timeline
Service Technician
Rogers HVAC
10.2024 - 02.2025
Operations Supervisor
Advanced Call Center Technologies LLC
10.2023 - 09.2024
HVAC Specialist
Service Depot
02.2021 - 09.2023
Certificate of Technical Studies - Project Management
Advance Call Technologies
Certificate of Achievement - HVAC Install, Service And Diagnostics
Rocky Mountain Gas Association
EPA Type 1 And 2 Universal Technician - HVAC
EPA / Mainstream Engineering
GED -
East High
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