Corey Plant

• Supervised daily shop operations and ensured workflow efficiency.
• Trained and mentored junior technicians in repair processes, enhancing their skills and confidence.
• Coordinated parts inventory management to coordinate with WOP jobs.
• Maintained compliance with safety regulations and best practices.
• Implemented quality control measures to enhance service standards.
• Collaborated with management to optimize shop layout and processes.
• Managed scheduling for maintenance tasks and technician assignments.
• Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
• Trained and mentored employees in procedures and performance improvement strategies.
• Monitored employee performance, providing feedback that led to increased productivity and team cohesion.
• Reported any issues or concerns with machines or personnel directly to upper management.
• Resolved conflicts between workers in a timely manner to maintain positive work relationships.
• Sourced parts for repair jobs from suppliers or vendors.
• Performed preventative maintenance on all machines used in the shop.
• Computed estimates and actual costs of materials, labor or sublets.
• Conferred with management to coordinate work activities or identify needed resources.
• Identified areas for improvement within the shop to increase efficiency levels.
• Managed inventory control system to ensure adequate supply of materials was available at all times.
• Worked closely with management team to develop long-term strategies for shop operations.
• Requisitioned materials and supplies, tools or replacement parts.
• Focused on safety and efficiency when using tools, equipment and gauges.
• Operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
• Created reports detailing daily operations, including number of jobs completed, hours worked.
• Coordinated with other departments to ensure that production goals were met on time.
• Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
• Conducted regular meetings with staff members to discuss progress towards completion of projects.
• Analyzed customer feedback data to identify ways to improve product quality standards.
• Collaborated with OEM Reps and engineering team on design modifications or upgrades when necessary.
• Provided customer service, addressing inquiries and resolving complaints.
• Troubleshot and resolved complex mechanical issues.
• Fostered a culture of continuous improvement among team members.
• Facilitated training sessions for staff on new techniques and equipment.
• Prepared and reviewed work orders, ensuring accuracy and clarity.
• Acted as a liaison between management and shop floor staff.
• Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
• Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
• Recommended opportunities for growth and advancement to motivate employees.
• Enforced company policies, answered coworkers' questions and trained new personnel.
• Observed and monitored utilization of equipment.
• Prepared operations data to generate comprehensive reports for management, facilitating informed decision-making.

• Supervised daily shop operations and coordinated workflow among team members.
• Trained new staff on safety protocols and equipment usage procedures.
• Implemented quality control measures to ensure compliance with industry standards.
• Facilitated communication between departments to streamline project timelines.
• Resolved employee conflicts and promoted a positive work environment through mediation.
• Trained and mentored employees in procedures to enhance skills and drive performance improvements.
• Reported any issues or concerns with machines or personnel directly to upper management.
• Resolved conflicts between workers in a timely manner to maintain positive work relationships.
• Acquired necessary components from vendors to facilitate efficient repair processes.
• Conferred with management to coordinate work activities or identify needed resources.
• Identified areas for improvement within the shop to enhance operational efficiency.
• Monitored work areas to prevent or correct unsafe conditions or violations of safety procedures.
• Inspected and assessed completed work using hand tools or gauges.
• Acted as a liaison between management and shop floor staff.
• Streamlined workflows to improve throughput and reduce downtime.

Performed Service Writing for 2 years in the Truck Engine Shop for 18 Technicians, retained complete Engine, Truck information, verified Warranty Coverage, performed repair estimates, parts ordering, PO collection, invoiced repair orders, then promoted to Commercial Engine Service Manager to oversee 13 Offsite Road Call Technicians and 2 Product Support staff for 5 years.

Truck Service Technician for 8 years, reaching Master Technician level, then promoted to Shop Foreman for 1 year, then promoted to Service Manager (Wilmington Branch) for 1 year.

started to be trained working on Trucks, Tractor-Trailers, Tankers, Equipment, all phases of Mechanical work, Fabrication (Mig, Tig, Stick, Welding), Electrical Systems, Cab and Body, Steering Systems, Drive Train Systems, all engine makes and models, Brake Systems, Air Systems, HVAC Systems, Alignment, Drivability issues, Cooling Systems, Tires and Wheels, Windshield replacement, Interior work, Lighting.