Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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COREY RAYMOND

Keansburg,NJ

Summary

Proven leader with a track record of strategic decision-making and effective problem resolution. Excelled in fast-paced environments, including RWJ Barnabas Health Communications, demonstrating exceptional customer service and a detail-oriented approach. Skilled in dispatch protocols and fostering team unity. I thrive on driving performance and delivering results, ensuring the safety and well being of not only the patients, but the crews on the road.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Dispatcher/MEDCOMM

RWJ Barnabas Health University Hospital
New Brunswick, NJ
03.2022 - Current
  • Motivated self-starter demonstrating high personal accountability.
  • Thriving in challenging, rapid-paced environments.
  • Demonstrates effectiveness in solo tasks as well as group projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Effectively conveyed information to diverse audiences.
  • Executed tasks meticulously while being aware of the surrounding environment.

Assistant Store Manager

Wendy's
Keyport, NJ
10.2018 - 07.2020
  • Committed to working non-traditional shifts such as nights, weekends, and holidays.
  • Maintained customer satisfaction through prompt, courteous interactions.
  • Engaged in team-building activities to foster stronger working relationships.
  • Offered friendly and efficient service to all customers, and handled challenging situations with ease.
  • Showed courtesy, amiability, and eagerness to provide help where required.
  • Exceeded goals through effective task prioritization, and a great work ethic.
  • Maintained energy and enthusiasm in a fast-paced environment.

Shift Manager

Taco Bell
Aberdeen & West Long Branch, NJ
01.2013 - 10.2018
  • Managed team operations.
  • Ensured smooth onboarding process through detailed orientation programs.
  • Accomplished multiple tasks within established timeframes.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Provided feedback to leadership on employee performance and training requirements.

Recruitment Specialist

CliniLabs
Eatontown, NJ
01.2013 - 10.2013
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Generated a specific candidate pool for study opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced.
  • Conducted upwards of 40 recruiting calls per day to grow passive talent pipeline to prepare for future study needs.

Store Manager of Operations

Marakesh
Montclair, NJ
02.2010 - 01.2013
  • Increased sales by 23%.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food, and timely preparation.
  • Establish staff hours, and assign duties.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.

Education

Emergency Medicine

RWJ EMT Program
East Brunswick, NJ

Associate of Science - Early Childhood Care and Education

University of Phoenix
Tempe, AZ

High School Diploma -

Shore Regional High School
West Long Branch, NJ
01-2010

Skills

  • Customer service
  • Detail-Oriented Approach
  • Effective Problem Resolution
  • Focused Listening Skills
  • Strategic Decision Making
  • Analytical Problem Solving
  • Dispatch Protocols and Procedures
  • Dispatching field personnel

Accomplishments

  • Detail-oriented professional with 12+ years of experience and approved knowledge of customer satisfaction
  • RWJ Dispatcher of the year 2024

Certification

  • SERVSAFE Certification
  • CPS Certification
  • EMERGENCY MEDICAL RESPONDER
  • CPR INSTRUCTOR

Timeline

Dispatcher/MEDCOMM

RWJ Barnabas Health University Hospital
03.2022 - Current

Assistant Store Manager

Wendy's
10.2018 - 07.2020

Shift Manager

Taco Bell
01.2013 - 10.2018

Recruitment Specialist

CliniLabs
01.2013 - 10.2013

Store Manager of Operations

Marakesh
02.2010 - 01.2013

Emergency Medicine

RWJ EMT Program

Associate of Science - Early Childhood Care and Education

University of Phoenix

High School Diploma -

Shore Regional High School

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COREY RAYMOND