Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Store Manager
Doller Tree
04.2022 - 04.2025
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Appliance Repair Technician
Broadway Battery and Tire
01.2018 - 02.2022
Educated customers on use, care and adjustments of appliances.
Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
Disassembled, repaired and reassembled equipment in good working order.
Ordered parts and maintained adequate inventory.
Gave accurate and detailed quotes to customers prior to starting work.
Temp Maintenance Worker
Express Employment Professionals
05.2017 - 03.2018
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
Followed safety precautions to avoid personal injury and provide safe work environment
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Installed new locks, door handles, and door closers.
Safely and effectively handled wide range of cleaning products and solutions.
Lawn Maintenance Laborer
J&J Lawn Care
05.2015 - 11.2017
Maintained grounds by trimming, weeding, and general clean-up.
Maintained clean work areas by removing debris, leaves, and branches from client properties.
Enhanced property appearance through regular mowing, edging, and trimming of lawns.
Developed strong relationships with clients through clear communication of services provided and project timelines.
Ensured customer satisfaction with thorough attention to detail in all aspects of lawn maintenance tasks.