Corey Smith

Mansfield,TX

Summary

Professional in customer service with strong focus on team collaboration and achieving results. Skilled in conflict resolution, communication, and managing team performance. Reliable and adaptable, ensuring seamless operations in dynamic environments. Prepared to support team to meet and exceed goals.

Overview

years of professional experience

Certification

Work History

Personal Driver / Business Owner

Top N Transportation LLC

DFW AREA

08.2021 - 09.2024

Managed personal transportation logistics for business operations.
Facilitated high customer satisfaction by managing ride-sharing services effectively. Supported drivers in enhancing performance through best practices for route optimization. Contributed to improved service quality, leading to increased rider retention.
Operated 2023 GMC Yukon AT4 XL to ensure reliable and comfortable transportation for team activities.

Police Officer

City of Mansfield

07.1999 - 01.2021

21 ½ Years of Service
Retired Master Peace Officer
Sergeant for 13 years
Supervised Bailiff, Warrant Services, Prisoner Transport and worked in detention center supervising prisoners
Trained new officers on departmental procedures and best practices for effective community policing.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Store Manager

Keller Feed Store

03.1994 - 08.1998

Duties included:
Supervised up to 8 employees
Control inventory and price margins
Customer service
Knowledge of products (Hardware, pet/Livestock nutrition, Lawn & garden)

Education

Law Enforcement

Tarrant County College

Fort Worth, TX

06-1999

Skills

Situational awareness
Human relations
Mental resilience

Exceptional problem solver
Critical thinking
Decision-making