Corey White
Rosharon,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Uhaul Moving And Storage
Houston, TX
03.2021 - 06.2022
- Rent out and check in trucks through the system
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained accurate records of all storage facility.
- Maintain box trucks in the system and the lot
- Created procedures to ensure the accuracy o data within the system.
Shipping and Receiving Lead & Delivery Driver
Panasonic
Houston, TX
02.2016 - 03.2020
- Delivered packages and items from the ware house to the maim office
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Coordinated with vendors to ensure timely delivery of goods.
- Supervised and trained personnel in the proper use of shipping and receiving equipment and procedures.
- Maintained accurate records of incoming and outgoing shipments.
- Inspected containers for damages or discrepancies prior to accepting them from carriers.
- Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
- Utilized computer systems to track orders throughout the supply chain process.
- Resolved discrepancies between purchase orders and actual receipts.
- Coordinated returns of damaged or incorrect items with suppliers.
- Scheduled pick-ups and deliveries with carriers in a timely manner.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Packed, sealed or affixed postage to prepare materials for shipping.
Education
Marque Learning Center
Houston TXSkills
- Product Knowledge
- Paperwork Processing
- Data Collection
- Data Entry
- Complaint resolution
- Inbound and Outbound Calling
- Account updating
- Scheduling
- Staff Training
- Materials Transport
- Product Sales
- Problem-solving abilities
- Travel Planning
- US Driver's License
- Warehousing Operations
- Relationship Building
- Inventory Management
- Heavy Lifting
- Attention to Detail
- Shipment Tracking
- Shipping and receiving
- Punctual and Reliable
- Self-Motivated and Independent
- Teamwork and Cooperation
- MS Word, Excel, and Outlook
- Package scanning
- Vehicle Maintenance
- Payment Collection
- Equipment Operation
- Cargo Handling
- Order Verification
- GPS Navigation
- Goods Transport
- Teamwork and Collaboration
- Vehicle Inspection
Certification
- Motor/Mobile Fuel (ASME)Dispenser
- Dot Cylinder Filler
- OSHA Safety
Timeline
Customer Service Representative
Uhaul Moving And Storage
03.2021 - 06.2022
Shipping and Receiving Lead & Delivery Driver
Panasonic
02.2016 - 03.2020
Marque Learning Center
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