Corey Garcia
Rocklin,CA
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
17
17
years of professional experience
Work History
Service Advisor
Autonation Honda
01.2023 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Special Finance Manager/Assistant Sales Manager
Sullivan Automotive Group
01.2010 - 01.2022
- Supported sales team in coordinating paperwork and closing sales
- Assessed pay stubs, account statements and other financial documents
- Checked credit applications for accuracy and completeness
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws
- Teamed with sales managers and sales consultants to create positive atmosphere.
Wildland Firefighter
US Forest Service
10.2007 - 11.2009
- Informed and educated local community members about fire prevention and safety
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps
- Operated pumps connected to high-pressure hoses
- Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements
- Minimized devastating wildfires by employing hand tools, dozers and air drops for containment operations
- Rescued fire victims and administered emergency medical aid
- Trained continuously to maintain required physical fitness for demanding work.
Education
Information Technology System Administrator -
MyComputerCareer
Raleigh, NC06.2020
Skills
- Financial history reviews
- Computer Skills
- Multitasking and Organization
- Mentoring and training
- Tech-savvy
- Negotiations expert
- Vehicle assessment
- Excellent communicator
- Customer Service
Timeline
Service Advisor
Autonation Honda
01.2023 - Current
Special Finance Manager/Assistant Sales Manager
Sullivan Automotive Group
01.2010 - 01.2022
Wildland Firefighter
US Forest Service
10.2007 - 11.2009
Information Technology System Administrator -
MyComputerCareer
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