Corey Patterson
Summary
I am a seasoned hospitality professional with 9+ years of experience. A few thing that make me unique are my desire to continuously grow within the chosen workplace as well as longevity within said company. I consider myself a peoples person (I definitely am) and allow that to reflect in my service style.
Overview
9
9
years of professional experience
Work History
SUPERVISOR - SERVER
Tesse Restaurant
West Hollywood, CA
05.2021 - Current
- FOH employee versed in guest service expectations, proper food handling, safety procedures, and restaurant protocols
- Train new employees on restaurant processes and how to provide optimal customer service experiences
- Thoroughly studies menu selections - both food and wine - and always prepared to make recommendations
- Practices an unobtrusive approach to dining, focusing on providing an experience that is not a performance, but rather, efficient, and about the Guest
- Manage multiple tables/covers in a time where hospitality employees are stretched thin.
- Proactively communicated with my team to coordinate workflows and monitor service during busy shifts.
- Monitored server performance and provided feedback to enhance server delivery.
- Acted as a liaison between servers and upper management to address issues and manage challenges.
SERVER - EXPO - HOST
Yard House
Long Beach, CA
02.2015 - 01.2021
- Adept at turning tables in a fast-paced, hectic environment quickly to maximize covers and help ensure shifts run smoothly for guests and staff.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Assisted preparation of food plates, overseeing quality and appearance.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Associate of Arts - Vocal Performance & Songwriting
Musicians Institute (MI)
Hollywood, CA05.2017
Associate of Arts - Communications
Long Beach City College
Long Beach, CA06.2015
Skills
- High-Volume Dining
- Menu Memorization
- Training Employees
- Multitasking
- Upselling
- Food and Beverage Pairings
- Complex Problem-Solving
Accomplishments
Kaizen Pop Up - Co-Creator
Colliding with Corey & Vision Podcast - Co-Creator
Skills Highlights
- Trained in food, wine, beer, and liquor service
- Friendly demeanor, team player, calm under pressure
- Always ready to roll sleeves up and do what's necessary to keep a shift moving
- Ability to think on feet/Critical thinking
- Can help manage financials and checkouts for other staff if required
- Multi-tasking
Languages
Sign Language
Elementary
Timeline
SUPERVISOR - SERVER
Tesse Restaurant
05.2021 - Current
SERVER - EXPO - HOST
Yard House
02.2015 - 01.2021
Associate of Arts - Vocal Performance & Songwriting
Musicians Institute (MI)
Associate of Arts - Communications
Long Beach City College
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