COREY FOX
Matthews,NC
Summary
Results-driven leader accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for the glass industry. Dependable leader bringing management experience and willingness to take on added responsibilities to meet tight deadlines. Strong work ethic with advanced complex problem-solving skills. Played a key role in strategically increasing our staff (29 -to- 51 people) and tripling our revenue (3.3 million -to- projected 9.5 million in 2022) while serving as the General Manager. Continuously improving all skills to maximize opportunities across the board.
Overview
20
20
years of professional experience
Work History
Carolina Area Manager
Binswanger Glass
11.2023 - Current
- Leading a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Working with daily operation teams for optimal performance, ensuring timely completion of tasks and projects.
- Conducting regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Assessing reports to evaluate performance, develop targeted improvements, and implement changes.
- Oversee inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Developing and implementing strategies to improve customer service and increase sales.
- Directing workforce planning, customer retention, and customer service management for multiple locations.
- Coordinate with other area managers to actualize performance improvement strategies.
Estimator / Project Manager
Glass Doctor Charlotte
05.2023 - 10.2023
- Research projects that are open for bid
- Create takeoffs using industry software and work directly with multiple vendors to gather all necessary pricing for materials
- Compile all costs for each project and present bids to each contractor
- As jobs are awarded, I process each contract accordingly and procure all materials
- Strategically handle the flow of all fabrication, schedule of installation, site visit, contractor communication and all necessary steps from start-to-finish
- Leading each team with positivity on every project.
General Manager
Glass Doctor Charlotte
07.2015 - 05.2023
- Work directly with the franchise owner and strategically planned ways to grow the business
- Develop systems and processes to maximize in-house production and field operations
- Continuously analyzing data to drive profitable revenue
- Study and refer to the company's P&L to assure all costs and percentages are in line
- Director of personnel to staff the company with the right employees so that our goals are met
- Meet with all vendors to structure the best rates for materials that we purchase
- Measure and bid all "Special Operation" projects with a value anywhere from $5,000 - $250,000
- Responsible for ordering all necessary materials and manage those projects from start -to- finish
- Handle all HR, office IT, and process the company's payroll every week
- Assist in conducting weekly meetings and ensure all safety measures are taken.
Project Manager
Port City Glass & Mirror
01.2013 - 06.2015
- Estimate and project manage commercial storefront projects valued from $10,000 - $350,000
- Developed an understanding of impact glass & specific application requirements
- Schedule, procure materials, and supervise multiple jobs at a time
- Prepare and review daily reports all while working directly with jobsite Superintendents
- Attend weekly safety and jobsite meetings
- Manage commercial city service calls and multiple crews.
Operations Manager
Glass Doctor Charlotte
07.2010 - 01.2013
- Oversee and manage the daily operations of a nationally-ranked franchise
- Monitor all work orders from start-to-finish, order materials, dispatch & route technicians throughout the Greater Charlotte area
- Perform project planning, estimates, scheduling of jobs and direction of personnel
- Organize and coordinate operations and procedures to ensure efficiency and meeting daily goals
- Effectively communicate and establish rapport with suppliers and customers to ensure satisfaction.
Field Technician
Glass Doctor Charlotte
01.2009 - 07.2010
- Measure and installed commercial storefront entrances, custom heavy glass shower enclosures, mirrors and residential glass replacements.
Field Technician
Fox-Cluss, INC.
01.2008 - 01.2009
- Installed curtain all systems, specialty glass, high performance glass and commercial windows
- Experience in reading and understanding blueprints
- Ability to operate heavy machinery on site if needed
- Heavy equipment glass installation.
Field Technician
Fox Glass
05.2004 - 01.2008
- The start of my glass career began here
- Installation of insulated windows in residential and commercial settings as well as new commercial storefront systems.
Education
General Studies -
Community College of Allegheny County
Pittsburgh, PA05.2004
High school or equivalent -
Connellsville Area High School
Connellsville, PA06.2003
Skills
- Staff Management
- Goals and performance
- Operations Management
- Team Development
- Staff Training and Development
- Process Improvement
Awards
- 2019 National Franchise of the Year, 08/2020
- Top Gun Award, 2019,2020,2021,2022,2023
Woodworking, mountain biking and fishing
In my spare time I enjoy doing small woodworking projects, mountain biking and fishing.
Timeline
Carolina Area Manager
Binswanger Glass
11.2023 - Current
Estimator / Project Manager
Glass Doctor Charlotte
05.2023 - 10.2023
General Manager
Glass Doctor Charlotte
07.2015 - 05.2023
Project Manager
Port City Glass & Mirror
01.2013 - 06.2015
Operations Manager
Glass Doctor Charlotte
07.2010 - 01.2013
Field Technician
Glass Doctor Charlotte
01.2009 - 07.2010
Field Technician
Fox-Cluss, INC.
01.2008 - 01.2009
Field Technician
Fox Glass
05.2004 - 01.2008
General Studies -
Community College of Allegheny County
High school or equivalent -
Connellsville Area High School
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