Ski, Water Sports, Mtn Bike, Hiking, Travel, Tennis, Football
Corey Kunz
Healthcare Administrator
SPOKANE,WA
Summary
Proven healthcare operations leader with over a decade of experience. Documented operations success in creating processes to better support quality initiatives within my sphere of influence. Dynamic and results-oriented with a high degree of business acumen which has allowed for sustained financial success in my assigned service lines and job duties.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
REGIONAL DIRECTOR of OPERATIONS
DispatchHealth
Spokane, WA
12.2021 - Current
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Set team and individual KPIs and provided regular, actionable feedback.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
NORTH AND EAST REGION MANAGER
MultiCare Health
Spokane, WA
11.2018 - 12.2021
- Responsible for the operations of all Primary Care and Pediatric clinics in the North and East Region
- This represents over 100 support staff, 51 providers and 6 clinic sites
- On an annual basis we set goals surrounding clinic best practices
- These included, patient satisfaction, employee and provider engagement, revenue generation, cost containment and quality measures
- Each clinic site now houses at least one behavioral health practitioner
- In pediatrics, we support two behavioral health focused providers.
SOUTH REGION MANAGER
MultiCare Health
Spokane, WA
01.2017 - 11.2018
- Regional clinic operations manager covering Internal Medicine, Pediatrics and Family Medicine locations
- This role included 30 providers, 75 support staff and 4 clinic sites
- Responsible for staffing and all clinic quality measures
- Under my management, the South Region implemented several projects in 2017, which drove phenomenal success as it relates to patient, provider, and employee satisfaction
- Implemented Epic in all four of the South Region clinics in March of 2018.
DIRECTOR of PROFESSIONAL OUTREACH
MultiCare Health
Spokane, WA
11.2015 - 01.2017
- Responsible for the launch of the first Director of Professional Outreach role at Rockwood Clinic
- This role managed provider productivity, new provider ramping, onboarding, community outreach and physician referral alignment
- During my first 12 months we were able to decrease leakage by nearly 12 percent
- I also worked with Provider Recruiting to on-board 35 providers
- I reported weekly to the Sr
- Leadership Team and strategized with this group to implement growth initiatives for current providers
- This included sub-median plans for low producing providers.
VP of BUSINESS DEVELOPMENT
Aegis Health Group
Brentwood, TN
06.2014 - 11.2015
- Responsible for engaging health systems with revenue growth strategies facilitated by physician alignment, population health initiatives and employer engagement
- Within the first 12 months of working at Aegis, I created working engagements with a majority of America’s largest health systems
- I presented regularly to executive teams in effort to influence decisions that will allow them to remain competitive in a value-based reimbursement world
- Created successful marketing campaigns in conjunction with the marketing team at Aegis
- This included various emails, thought papers, best practice webinars, and networking events to better further insight and knowledge into value-based reimbursement and population health initiatives.
REGIONAL PRACTICE CONSULTANT
digiChart
Brentwood, TN
11.2013 - 05.2014
- Consulted OBGYN specialty clinic sites on driving revenue strategies to better compete in their given markets
- This included partnering with ACOG to include the antepartum record into a designated Health Record
- While working with AdvancedMD I created the partnership with digiChart
- This married best in class revenue capture technology with the industry’s leading OBGYN health record
- This gave my clinic sites a significant advantage over competitors and allowed them to provider greater care to their patients
- Traveled monthly to consult on-site in clinic operations and best practices for assigned locations.
DISTRICT MANAGER
AdvancedMD
Draper, Utah
06.2010 - 11.2013
- Consulted in the implementation of revenue cycle and health record deployments for health systems and individual clinics across the United States
- Specialty consultant work assigned included, Behavioral Health, Podiatry, Dermatology, OBGYN, Pediatrics and Family Medicine
- Awarded the 2011 and 2012 President’s Club Vacations for overall excellence in ability to create results for the groups I consulted with
- Selected for Leadership Training Program in August 2012.
RESIDENTIAL FINANCE MANAGER
TrueCompass Lending Corp
Sandy, Utah
11.2008 - 09.2010
- Financially partnered in the opening of a West Jordan Sales Branch of TrueCompass Lending Corp
- Ranked number 1 Mortgage Lender for multiple consecutive months
- These sales results made it possible for me to negotiate the opening of the West Jordan Branch.
Education
Bachelor of Science - Communications
University of Utah
Salt Lake City, UT 08.2003 - 08.2007
MBA - Healthcare Management
Western Governors University
Salt Lake City, UT 03.2020 - 03.2021
Interests
Timeline
REGIONAL DIRECTOR of OPERATIONS
DispatchHealth
12.2021 - Current
MBA - Healthcare Management
Western Governors University
03.2020 - 03.2021
NORTH AND EAST REGION MANAGER
MultiCare Health
11.2018 - 12.2021
SOUTH REGION MANAGER
MultiCare Health
01.2017 - 11.2018
DIRECTOR of PROFESSIONAL OUTREACH
MultiCare Health
11.2015 - 01.2017
VP of BUSINESS DEVELOPMENT
Aegis Health Group
06.2014 - 11.2015
REGIONAL PRACTICE CONSULTANT
digiChart
11.2013 - 05.2014
DISTRICT MANAGER
AdvancedMD
06.2010 - 11.2013
RESIDENTIAL FINANCE MANAGER
TrueCompass Lending Corp
11.2008 - 09.2010
Bachelor of Science - Communications
University of Utah
08.2003 - 08.2007
Similar Profiles
Daniel FreemanDaniel Freeman
Medical Technician at DispatchHealthMedical Technician at DispatchHealth
Justin RushingJustin Rushing
Emergency Medical Technician at DispatchHealthEmergency Medical Technician at DispatchHealth
LaToya HodgeLaToya Hodge
Dispatch Clerk at DispatchHealthDispatch Clerk at DispatchHealth
Chuck LangleChuck Langle
Manager, Vendor Relations at DispatchHealthManager, Vendor Relations at DispatchHealth
Antony MalalaAntony Malala
Caregiver/Certified Medication Aide at Ark Adult Family HomeCaregiver/Certified Medication Aide at Ark Adult Family Home