Maci Bailey
West Des Moines,IA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Bridal Stylist
David's Bridal
Clive, Iowa
03.2025 - Current
- Performed assistance for alterations to ensure that each bride's dress fit perfectly.
- Created displays showcasing featured items in the boutique.
- Maintained cleanliness of work area throughout shift.
- Ensured customer satisfaction through attentive service and follow-up calls.
- Resolved customer complaints in a timely manner.
- Maintained knowledge on current trends in bridal fashion and styles.
- Advised clients on proper care of their gowns prior to the event.
- Greeted customers warmly upon arrival at store or salon location.
- Assisted brides in selecting the perfect wedding gown for their special day.
- Processed payments using cash registers and POS systems.
- Educated customers on product features, benefits, warranties.
Customer Service Specialist
Beauty Brands
Clive, Iowa
09.2023 - 10.2025
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Handled customer complaints in a professional manner.
- Kept informed about new products arriving at the store on a regular basis.
- Greeted customers upon entering the store and provided assistance.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
High School Diploma -
Valley High School
West Des Moines, IA05-2025
Skills
- Customer service
- Visual merchandising
- Sales transactions
- Fashion consulting
- Client relationship building
- Appointment scheduling
- Exceptional communication
Affiliations
- Photography
- Reading
- Rugby
- Love of animals
Timeline
Bridal Stylist
David's Bridal
03.2025 - Current
Customer Service Specialist
Beauty Brands
09.2023 - 10.2025
High School Diploma -
Valley High School