Summary
Overview
Work History
Education
Skills
Timeline
Generic

Coricia Allen

Indianapolis,IN

Summary

Dynamic professional with a proven track record at Marquette Manor, excelling in service excellence and team motivation. Skilled in staff training and strategic decision-making, I enhanced operational efficiency and improved customer satisfaction. Adept at policy enforcement and task delegation,

Overview

6
6
years of professional experience

Work History

Assistant Manager

Marquette Manor
11.2021 - Current
  • Assisted in daily operations, ensuring adherence to company policies and procedures.
  • Learned inventory management systems to maintain accurate stock levels.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Trained new staff on dietary protocols and best practices for meal preparation.
  • Streamlined communication between kitchen staff and management to improve operational efficiency.
  • Managed day-to-day operations within the dietary department, delegating tasks appropriately among team members based on skill sets and workload considerations.

Customer Service Cashier

Goodwill
12.2019 - 09.2021
  • Processed cash transactions efficiently, ensuring accurate handling of payments and receipts.
  • Assisted customers with product inquiries, delivering exceptional service and resolving concerns promptly.
  • Managed inventory levels, restocking merchandise to maintain optimal store presentation and availability.
  • Implemented best practices for cash drawer management, reducing discrepancies and improving accuracy.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Counted money in drawers at beginning and end of each shift.

Warehouse Packer

Fastenal
06.2019 - 10.2019
  • Operated packaging machinery to ensure efficient and accurate order fulfillment.
  • Inspected products for quality assurance prior to shipment to minimize returns.
  • Collaborated with team members to optimize workflow and meet daily production targets.
  • Maintained organized inventory, reducing retrieval time for packing materials by implementing a labeling system.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Operated tape machines, scales and label printers to package items correctly.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Organized items on racks, shelves and bins to maintain established order.

Education

High School Diploma -

Pike High School
Indianapolis, IN
05-2022

Skills

  • Service excellence
  • Time management
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Policy enforcement
  • Effective team leadership
  • Strategic decision-making

Timeline

Assistant Manager

Marquette Manor
11.2021 - Current

Customer Service Cashier

Goodwill
12.2019 - 09.2021

Warehouse Packer

Fastenal
06.2019 - 10.2019

High School Diploma -

Pike High School

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