Objective: To gain a career position where I can fully utilize my years of experience in nursing and management while contributing to the benefit of my patients, co-workers and employer.
Overview
14
14
years of professional experience
Work History
Director of Hospice
AlevCare Hospice
Mansfield
05.2023 - Current
Provided oversight and direction to on average 60 Hospice clinical staff including Nurse Practitioners, Physicians, Nurses, Social Workers and Chaplains.
Participated in strategic planning initiatives focused on expanding the scope of services offered by the hospice program.
Met or exceeded all regulatory requirements related to hospice operations.
Monitored patient satisfaction surveys to assess effectiveness of hospice services.
Facilitated interdisciplinary team meetings on a regular basis to discuss patient care plans and progress towards goals set by the team members.
Communicated with patients with compassion while keeping medical information private.
Branch Director
Enhabit Hospice
Burleson
02.2022 - 04.2023
Coached team of 23 employees, enhancing efficiency and morale within the agency.
Managed and inspired team members to reach full potential, contributing to branch profitability.
Collaborated cross-functionally to establish branch goals aligned with strategic objectives.
Applied job knowledge to address issues and reduce workplace conflicts.
Followed company policies and regulations to ensure compliance and avoid penalties.
Develop patient care plans, overall patient health assessments and evaluations.
Collaborated with physicians on patient medications, medical needs and performance.
Provided emotional support and active listening for patients and families.
RN Case Manager
St. Gabriels Hospice
Fort Worth
08.2021 - 02.2022
Developed patient care plans, overall patient health assessments and evaluations.
Collaborated with physicians on patient medications, medical needs and performance.
Collaborated with physicians during IDG rounds, updated treatment plans and provided plan of care to patients and families.
Determined and coordinated appropriate level of care to meet individual patient needs.
Participated in on-call rotations, delivering daily continuous quality care to patients.
Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Case Manager/ Clinical Team Leader
Encompass Hospice
Burleson
04.2019 - 07.2021
Facilitated interdisciplinary team meetings to discuss client care planning and progression.
Oversaw daily workloads and workflow to ensure efficient operations.
Delegated work assignments and prioritized tasks.
Supervised and monitored team productivity through daily activity observations.
Remained calm and professional in stressful circumstances and when dealing with unhappy families, effectively diffusing situations.
Conducted assessments to gather information for developing patient/family care plans.
Document interactions with patients, families, in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction into Home Care Home Base portal.
Identified strengths and opportunities for staff improvement based on audit results.
Triage Registered Nurse
Vitas Hospice
Fort Worth
07.2017 - 03.2019
Provide clinical assessment and intervention utilizing the nursing process, Serve as the patient and family advocate by communicating with the attending physicians, long-term care facility staff, case managers.
Provides collaboration with LPN/LVN’s.
Provide support and collaboration with Telecare staff to ensure favorable patient outcomes.
Provide bereavement support to families.
Review all entries in the record made by Telecare LPN/LVN’s and Patient Care Coordinators and ensures compliance with documentation Standards Instruct and document appropriate use of medications, home medical equipment and supplies.
Appropriately utilize the resources of contract personnel such as Pharmacy, HME, agency staff, and transportation services.
Promote a customer service-oriented approach to care delivery.
Compliance with all departmental standards, policies, and procedures with training and education, Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.
Parent/ Branch Agency Director
Foundation Management Services
Denton
08.2015 - 12.2016
On call scheduling/On Call Direct patient care, including admission assessment, case management, teaching on disease process ranging from Alzheimer’s to various types of cancer, pronouncement of death Allscripts computer charting Payroll Communication with Medical Director, Patient, family and staff education.
Hospice Nurse/Case Manager
Accolade Hospice
Burleson
06.2012 - 08.2015
Direct patient care
Education of family and patient
Allscripts computer charting.
Coordinated patient care plans with interdisciplinary teams for optimal outcomes.
Conducted comprehensive assessments of patient health and emotional needs.