Summary
Overview
Work History
Education
Skills
Timeline
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Corina Aleman

Houston,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Order Processing/E-commerce Specialist

Conn's Home Plus
Houston, TX
08.2023 - Current
  • Handled various customer inquiries regarding online order modifications and revisions.
  • Managed order processing efficiently while simultaneously performing soft background checks for financed orders

REMOTE Customer Care Representative

Mattress firm
Houston, TX
02.2021 - 04.2023
  • Aided customers with various aspects of their online orders such as updating shipping and billing details, processing refunds, or rescheduling deliveries.

REMOTE COVID-19 Contact Tracer

TEKsystems
Houston, TX
02.2020 - 02.2021
  • Provided vital information and resources through outbound calls to individuals diagnosed with COVID-19.

Call Center Agent

STAGE STORES CORPORATE
10.2018 - 04.2020
  • Efficiently managed a large number of calls pertaining to order tracking, issues, and customer queries.

Education

High school diploma -

Skills

  • Time Management
  • Phone Etiquette
  • Salesforce
  • 10-Key
  • Sales Support
  • Computer skills
  • Order entry

Timeline

Order Processing/E-commerce Specialist

Conn's Home Plus
08.2023 - Current

REMOTE Customer Care Representative

Mattress firm
02.2021 - 04.2023

REMOTE COVID-19 Contact Tracer

TEKsystems
02.2020 - 02.2021

Call Center Agent

STAGE STORES CORPORATE
10.2018 - 04.2020

High school diploma -

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Corina Aleman