Corina Chavez
El Paso,TX
Summary
Stay-at-home mom eager to bring my unique skill set to the workforce. Seeking a role in which my strong organizational, communication, and leadership skills can be utilized. With a proven track record of successfully managing a household, I want to apply my skills to a customer service role.
Overview
16
16
years of professional experience
Work History
Stay at Home Mom
Self employed
El Paso, TX
11.2015 - Current
- Managed household budget and expenses
- Organized and maintained household schedules and appointments
- Planned and organized family outings and activities
- Managed the rental of our home, collected monthly payments, communicated with tenants to solve any issues
Data Entry
HOV Services
El Paso
08.2013 - 11.2015
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Participated in meetings to compile notes for distribution to all attendees
- Maintained quality levels above prescribed minimums to support team productivity and efficiency
- Maintained records by creating monthly reports, closing terminated records and performing chart audits.
Administrative Assistant
Felipe Aguirre
El Paso, Texas
05.2012 - 08.2013
- Provided administrative support to the owner of the company, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Customer Service Representative
Alorica
El Paso
12.2011 - 05.2012
- Assessed customer needs and upsold products and services to maximize sales
- Answered 50+ inbound calls per day and directed to designated individuals or departments
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge
- Documented conversations with customers to track requests, problems and solutions.
Cashier
Lowe's Big 8
El Paso
06.2010 - 12.2011
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Assisted store manager with completing end-of-day counts and securing funds to prevent loss or theft
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Child Caregiver
World Victory Daycare
El Paso
12.2009 - 06.2010
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement
- Balanced schedules to provide optimal rest, play and educational periods
- Discussed new developments, misbehavior and concerns with parents or guardians
- Recorded information about behavior, food service and medication dispensing
- Assisted children in development of social, communication and problem-solving skills.
Cook
sonic
El Paso
01.2009 - 11.2009
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Education
BBA - Business Management
University Of Texas At El Paso
El Paso, TX12.2020
Skills
- Bilingual communication
- Proficient in Microsoft Office Suite
- Organization and efficiency
- Time management
- Self Motivated
- Multitasking and prioritization
Timeline
Stay at Home Mom
Self employed
11.2015 - Current
Data Entry
HOV Services
08.2013 - 11.2015
Administrative Assistant
Felipe Aguirre
05.2012 - 08.2013
Customer Service Representative
Alorica
12.2011 - 05.2012
Cashier
Lowe's Big 8
06.2010 - 12.2011
Child Caregiver
World Victory Daycare
12.2009 - 06.2010
Cook
sonic
01.2009 - 11.2009
BBA - Business Management
University Of Texas At El Paso