Corina Jensen

• Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel or provided necessary information
• Record keeping of all incoming/outgoing monies and accounts
• Implemented new ideas to grow office revenue
• Responsibility of maintaining office budget
• Tracking office goals and financial expectations
• Verified patient insurance coverage and eligibility, minimizing claim denials and maximizing reimbursement
• Managing all account aging reports and collection of financial delinquencies
• Effectively communicated with patients regarding their insurance coverage limitations and helped them navigate the billing process
• Responded to patient inquiries about billing concerns in a professional and courteous manner
• Identified trends in denied claims and implemented corrective actions to minimize future denials
• Created and maintained electronic filing systems to ensure efficient organization and retrieval of documents
• Assisted in the preparation of reports, presentations, and correspondence by gathering data and formatting information
• Provided exceptional customer service by addressing patient concerns promptly and professionally
• Participated in team meetings to discuss practice goals

• Supervised front-of-house operations, ensuring exceptional customer service and a positive dining experience.

• Led and motivated a team of front staff, fostering a productive and efficient work environment.

• Managed daily sales operations, tracked performance, and implemented strategies to maximize revenue.

• Collaborated with kitchen and management teams to ensure smooth service flow and customer satisfaction.

• Addressed customer concerns and feedback promptly, maintaining a high level of customer retention.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.