Summary
Overview
Work History
Education
Skills
Timeline
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Corina Lybbert

Moses Lake

Summary

Experienced professional in guest services, excelling in client-facing roles. Proven ability to manage front desk operations, support team collaboration, and adapt to changing needs. Exceptional communication, problem-solving, and multitasking skills ensure smooth operations and high customer satisfaction. Recognized for reliability, approachability, and a results-driven mindset, focused on delivering exceptional service and fostering a positive environment.

Overview

8
8
years of professional experience

Work History

Front Desk Associate

Planet Fitness
07.2024 - Current
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Performed basic daily bookkeeping tasks.
  • Managed phone lines, proficiently handling reservations, cancellations, and modifications.
  • Enforced policies and procedures to increase efficiency.

Driver, cashier, In-Shop

Jimmy Johns
01.2023 - 12.2023
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.

Barista, cashier

Starbucks
07.2021 - 05.2022
  • Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.

Cashier, Backstocker, Courtesy Clerk

Huckleberries, Super 1 Foods
11.2020 - 06.2021
  • Participated in Zoom calls from various venders educating about their products
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Barista, Waitress, cashier

Michael’s Market & Bistro
07.2019 - 07.2020
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Board Operator & On- Air Personality

KBSN & KDRM Radio Station
07.2017 - 07.2019
  • Edited pre-recorded content for broadcast using digital audio editing software, ensuring professional sound quality throughout all programming.
  • Managed on-site broadcasts by setting up and running equipment in diverse conditions.
  • Ensured smooth transitions between segments by skillfully operating the mixing console and other equipment.

Education

Bachelors in Elementary Education (BA) -

Brigham Young University-Idaho
Rexburg, ID
03-2026

International Languages Program (ILP) -

12.2019

Diploma -

Moses Lake High School
Moses Lake, WA
01.2019

Associates in Art (AA) -

Big Bend Community College
Moses Lake, WA
01.2019

Skills

  • Easily adaptable to new work environments
  • Very efficient work ethic
  • Great with workplace relationships and contributing to the team
  • Proficient memory with instructions
  • Excellent communication skills
  • Able to keep my composure in stressful situations
  • Kind and professional customer service skills
  • Time management
  • Problem-solving skills
  • Front desk management
  • Customer service

Timeline

Front Desk Associate

Planet Fitness
07.2024 - Current

Driver, cashier, In-Shop

Jimmy Johns
01.2023 - 12.2023

Barista, cashier

Starbucks
07.2021 - 05.2022

Cashier, Backstocker, Courtesy Clerk

Huckleberries, Super 1 Foods
11.2020 - 06.2021

Barista, Waitress, cashier

Michael’s Market & Bistro
07.2019 - 07.2020

Board Operator & On- Air Personality

KBSN & KDRM Radio Station
07.2017 - 07.2019

Associates in Art (AA) -

Big Bend Community College

Bachelors in Elementary Education (BA) -

Brigham Young University-Idaho

International Languages Program (ILP) -

Diploma -

Moses Lake High School

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Corina Lybbert