Corina Mendoza
San Angelo,TX
Summary
Led initiatives to enhance service delivery in property and casualty insurance over 20 years. Developed marketing strategies for personal lines and farm/ranch insurance. Oversaw application processing and issuance of insurance documentation. Fostered strong customer relationships through bilingual support. Championed resourcefulness and efficiency to align with company objectives.
Overview
23
23
years of professional experience
Work History
Account Manager/Marketing
Trimble-Batjer Insurance Agency/Alera Group
San Angelo, TX
02.2014 - Current
- Evaluated upcoming renewals and executed remarketing strategies as necessary.
- Addressed inquiries and resolved concerns for policyholders.
- Executed marketing strategies to attract new business and secure renewals for farm and ranch operations.
- Resolved complex customers issues in a timely while maintaining positive relationships with clients.
- Manage accounts by providing timely support and guidance
CSR
Lisa Copeland Insurance Agency
San Angelo, TX
05.2012 - 02.2014
- Prepared necessary paperwork to process new business sales & renewals
- Processed applications, payments, corrections, endorsements & cancellations
CSR
Mr. Insurance Insurance Agency
San Angelo, TX
03.2003 - 05.2012
- Prepared necessary paperwork to process new business sales & renewals
- Payment processing for personal lines accounts
- Promoted agency products to customers
Education
Property & Casualty General Lines -
Texas Department of Insurance
01-2004
GED -
Pays School
San Angelo, TX01-1992
Skills
- Data-driven decision making
- Market research analysis
- Sales funnel optimization
- Teamwork
- Problem-solving abilities
Timeline
Account Manager/Marketing
Trimble-Batjer Insurance Agency/Alera Group
02.2014 - Current
CSR
Lisa Copeland Insurance Agency
05.2012 - 02.2014
CSR
Mr. Insurance Insurance Agency
03.2003 - 05.2012
Property & Casualty General Lines -
Texas Department of Insurance
GED -
Pays School