Corina Villarreal
Account Manager
McAllen, TX ,TX
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Branch Manager
Onin Staffing- Brownsville
Brownsville, TX
04.2021 - 09.2022
- Boost branch sales by developing and deepening customer loyalty through incentive programs.
- Assess expansion plans and presented costs to forecast trends and recommend changes.
- Review and edit agreements to promote efficiency and accuracy.
- Engage employees in business processes with positive motivational techniques.
- Protect company assets with strategic risk management approaches.
- Creat strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Expand territory by negotiating beneficial deals for principle product sales, distribution and service.
- Gather and review customer feedback to improve operations.
Account Manager
The Center of Industrial Rehabilitation Services
01.2019 - 06.2020
- Obtained over 50 accounts throughout Rio Grande Valley that helped facilitate growth
- Created trusting, professional relationships with existing & new clients
- Focused on company retention and bringing former clients back
- Implemented high impact strategies that targets new business opportunities and markets
- Maintained official company page on Facebook to facilitate interaction with customers
- Attended conferences and events to increase brand awareness
- Communicated with companies regarding on going work injury reports
- Developed proposals for corporate accounts
- Negotiated pricing on services for corporate account
- Conducted corporate meetings to discuss service contracts and compromise on particular necessities and protocols
- Handled all client concerns and complaints
- Provided solutions for clients in response to concerns and issues brought to my attention
- Provided all staff with newly implemented protocols and ensured they were being executed on a daily basis
- Talked to staff on an individual basis when there was a concern regarding protocols that were not being executed
College Recruiter
Brightwood College
01.2018 - 12.2018
- Recruited high school graduates
- Increased student enrollment by 30% every quarter.
- Built strong professional relationships with students
- Encouraged students by demonstrating the importance of an education
- Conducted 3 community outreach events per month
- Advised students on program curriculum
- Generated outbound phone calls to student prospects
- Met company quotas
- Conducted student orientations on a quarterly basis.
- Created individual student success plans
- Facilitated a support system for students throughout their registered term until completion of diploma
Marketing Manager/Client Service Representative/Account Manager /Project Manager
Superior Oil Express
08.2013 - 08.2017
- Trained new hires in customer service and office procedures
- Achieved 6 high revenue corporation accounts in 12 months
- Established and maintained business relationships
- Conducted new-hire interviews as needed
- Increased customer satisfaction from 40% to 80% in 6 months
- Handled all customer concerns and complaints
Education
University of Texas Rio Grande Valley
08.2013 - 12.2017
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University of Texas Rio Grande Valley
01.2018 - 12.2019
Skills
Strong Communicator
Certification
Public Speaking Presentation Skills Class
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Branch Manager
Onin Staffing- Brownsville
04.2021 - 09.2022
Public Speaking Presentation Skills Class
05-2020
Building a Competitive Matrix
05-2020
Management 101- Leadership, Negotiating, Assertiveness, Sales
05-2020
Social Media Marketing
04-2020
2019 SHRM RGV Annual Conference
09-2019
Account Manager
The Center of Industrial Rehabilitation Services
01.2019 - 06.2020
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University of Texas Rio Grande Valley
01.2018 - 12.2019
College Recruiter
Brightwood College
01.2018 - 12.2018
University of Texas Rio Grande Valley
08.2013 - 12.2017
Marketing Manager/Client Service Representative/Account Manager /Project Manager
Superior Oil Express
08.2013 - 08.2017
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