Corina Villarreal
Account Manager
McAllen, TX ,TX
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Branch Manager
Onin Staffing- Brownsville
Brownsville, TX
04.2021 - 09.2022
- Boost branch sales by developing and deepening customer loyalty through incentive programs.
- Assess expansion plans and presented costs to forecast trends and recommend changes.
- Review and edit agreements to promote efficiency and accuracy.
- Engage employees in business processes with positive motivational techniques.
- Protect company assets with strategic risk management approaches.
- Creat strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Expand territory by negotiating beneficial deals for principle product sales, distribution and service.
- Gather and review customer feedback to improve operations.
Account Manager
The Center of Industrial Rehabilitation Services
01.2019 - 06.2020
- Obtained over 50 accounts throughout Rio Grande Valley that helped facilitate growth
- Created trusting, professional relationships with existing & new clients
- Focused on company retention and bringing former clients back
- Implemented high impact strategies that targets new business opportunities and markets
- Maintained official company page on Facebook to facilitate interaction with customers
- Attended conferences and events to increase brand awareness
- Communicated with companies regarding on going work injury reports
- Developed proposals for corporate accounts
- Negotiated pricing on services for corporate account
- Conducted corporate meetings to discuss service contracts and compromise on particular necessities and protocols
- Handled all client concerns and complaints
- Provided solutions for clients in response to concerns and issues brought to my attention
- Provided all staff with newly implemented protocols and ensured they were being executed on a daily basis
- Talked to staff on an individual basis when there was a concern regarding protocols that were not being executed
College Recruiter
Brightwood College
01.2018 - 12.2018
- Recruited high school graduates
- Increased student enrollment by 30% every quarter.
- Built strong professional relationships with students
- Encouraged students by demonstrating the importance of an education
- Conducted 3 community outreach events per month
- Advised students on program curriculum
- Generated outbound phone calls to student prospects
- Met company quotas
- Conducted student orientations on a quarterly basis.
- Created individual student success plans
- Facilitated a support system for students throughout their registered term until completion of diploma
Marketing Manager/Client Service Representative/Account Manager /Project Manager
Superior Oil Express
08.2013 - 08.2017
- Trained new hires in customer service and office procedures
- Achieved 6 high revenue corporation accounts in 12 months
- Established and maintained business relationships
- Conducted new-hire interviews as needed
- Increased customer satisfaction from 40% to 80% in 6 months
- Handled all customer concerns and complaints
Education
University of Texas Rio Grande Valley
08.2013 - 12.2017
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University of Texas Rio Grande Valley
01.2018 - 12.2019
Skills
Strong Communicator
Organizational
Planning
Public Speaking
Project Management
Event Marketing
Report Writing
Presenting
Effective Negotiator
Writing Executive Summaries
Leadership
Marketing Strategy Development
Email Marketing
Social Media Marketing
Relationship building and management
Human resources knowledge
Sales professional
New account creation
Order management
National accounts
Business development and planning
Local contracts
Client Development
Certification
Public Speaking Presentation Skills Class
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Branch Manager
Onin Staffing- Brownsville
04.2021 - 09.2022
Public Speaking Presentation Skills Class
05-2020
Building a Competitive Matrix
05-2020
Management 101- Leadership, Negotiating, Assertiveness, Sales
05-2020
Social Media Marketing
04-2020
2019 SHRM RGV Annual Conference
09-2019
Account Manager
The Center of Industrial Rehabilitation Services
01.2019 - 06.2020
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University of Texas Rio Grande Valley
01.2018 - 12.2019
College Recruiter
Brightwood College
01.2018 - 12.2018
University of Texas Rio Grande Valley
08.2013 - 12.2017
Marketing Manager/Client Service Representative/Account Manager /Project Manager
Superior Oil Express
08.2013 - 08.2017