Corinna Bero
Green Bay,WI
Summary
Dynamic barista with exceptional customer service skills honed at 7brew, adept at creating high-quality espresso beverages. Recognized for maintaining a clean workspace and fostering a positive team environment. Proven ability to manage time effectively and adapt to fast-paced settings, ensuring efficient service delivery and customer satisfaction.
Overview
3
3
years of professional experience
Work History
BARISTA
7brew
Green Bay, WI
11.2024 - Current
- Prepared high-quality espresso beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated coffee brewing equipment, including espresso machines and grinders, with precision.
- Collaborated with team members to ensure smooth operations during peak service hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
CASHIER
Zestys
Green Bay, WI
06.2023 - 01.2024
- Prepared high-quality espresso beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated coffee brewing equipment, including espresso machines and grinders, with precision.
- Collaborated with team members to ensure smooth operations during peak service hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
High School Diploma - Radiography
Northeast Wisconsin Technical College
Green Bay, WIHigh School Diploma -
Wisconsin Lutheran College
Milwaukee, WISkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- POS systems
- Performance improvement
- Team collaboration
- Workflow management
- Speedy and efficient
- Adaptable and flexible
- Reliable and dependable
- Flexible schedule
- Multitasking
Timeline
BARISTA
7brew
11.2024 - Current
CASHIER
Zestys
06.2023 - 01.2024
High School Diploma - Radiography
Northeast Wisconsin Technical College
High School Diploma -
Wisconsin Lutheran College