Corinne Adorno
San Antonio,FL
Summary
Results-driven professional with extensive experience in multi-unit operations management. Skilled in developing key performance indicators and conducting root-cause analyses to identify improvement opportunities. Committed to enhancing team performance and operational effectiveness to achieve business goals.
Overview
9
9
years of professional experience
Work History
Operations Manager
Global Care Optometry
Tampa, FL
01.2025 - Current
- Implemented standard operating procedures to enhance quality control measures.
- Directed daily operations of 64 locations by executing short-term and long-term strategies for profitability.
- Coordinated daily operations to ensure efficient workflows across cross-functional teams.
- Designed and developed growth and opportunity programs for regional operations Managers, Area Managers, and Training Managers.
- Designed and executed policies that enhanced structure, efficiency, and overall business effectiveness.
- Developed key performance indicators to evaluate operational process effectiveness.
- Conducted root-cause analysis to identify deficiencies and propose solutions.
- Managed staffing through recruitment, onboarding, and training processes.
Area Manager
National Vision - Americas Best Division
Long Island, NY
11.2018 - 01.2025
- Opened first Long Island location, leading to launch of 15 additional locations.
- Supported operations across 20 locations to improve overall efficiency.
- Established 23 new locations, including nine during Covid, demonstrating adaptability.
- Collaborated with corporate training department to enhance New Store Opening SOP for company-wide use.
- Led 18 stores while partnering with remote learning department to identify opportunities during digital care rollout.
- Developed and implemented strategies to improve store performance and engagement for 20 locations
- Trained and mentored 3 training store managers through new role expectations.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Monitored and evaluated district performance to ensure goals were met.
- When I left NY, my district was ranked second most successful in the company
Sales Supervisor
Visionworks
Long Island, NY
08.2016 - 11.2018
- Led store to record profitability, exceeding $3.5M in 2017.
- Supervised sales team to uphold exceptional customer service standards.
- Trained new staff on product knowledge and effective sales techniques.
- Scheduled shifts and managed team workload for optimal efficiency.
- Monitored daily operations, focusing on customer service and marketing initiatives.
- Engaged clients directly, providing assistance on sales floor to enhance experiences.
Skills
- Multi-unit operations management
- Standard operating procedures
- Quality control
- Performance evaluation
- Strategic planning
- Policy execution
- Operational efficiency
- Leadership development
- Financial and cash flow analyses
- Project leadership
- Operations oversight
Additional Professional Experience
- ABO Certified
- Employed with National Vision for an additional 7 years (2004-2008 & 2013-2016)
- Operations Manager experience with Department Of Defense during spouses military duty oversees (2010-2012)
Timeline
Operations Manager
Global Care Optometry
01.2025 - Current
Area Manager
National Vision - Americas Best Division
11.2018 - 01.2025
Sales Supervisor
Visionworks
08.2016 - 11.2018