Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corinne Boston

Birmingham,AL

Summary

Dedicated customer service professional committed to providing high-quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution to lead a team of other customer service representatives. Skilled at using consumer feedback to improve customer service processes.

Overview

4
4
years of professional experience

Work History

Communications Specialist

Shipt Inc
11.2021 - Current
  • Utilize email, chat, and phone in communication with members
  • Collect customer feedback, and make suggestions for new features
  • Troubleshoot and report app bugs and issues
  • Quickly solve unexpected problems and ensure orders are accurate and on time.

Data Entry Specialist

Core Diagnostic Laboratories
09.2020 - 11.2021
  • Entering customer and account data from source documents within time limits
  • Compiling, verifying accuracy and sorting information to prepare source data for computer entry
  • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
  • Transferring data from paper formats into computer files or database systems.

Deli Clerk

Greenwise Market
05.2019 - 05.2021
  • Offered product samples to promote featured items and drive sales
  • Reduced shrink by serving correct portion sizes and accurately weighing price-per-pound products
  • Supported superior customer service by welcoming customers and answering menu and product questions
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Phlebotomist

UAB Kirklin Clinic
08.2019 - 08.2020
  • Minimized patients’ discomfort with good use of physical techniques and conversational skills
  • Gathered blood samples from patients for tests and transfusions
  • Transporting blood samples to the laboratory for testing
  • Ensuring proper packaging and storage for the preservation of blood for donations.

Education

High School Diploma -

Center Point High School
Birmingham, AL
05.2018

Skills

  • Customer service
  • Detail oriented
  • Decision making
  • Time Management
  • Proficiency in Microsoft, Excel, and Outlook
  • Task prioritization
  • Computer and technical skills
  • Multi-tasking

Timeline

Communications Specialist

Shipt Inc
11.2021 - Current

Data Entry Specialist

Core Diagnostic Laboratories
09.2020 - 11.2021

Phlebotomist

UAB Kirklin Clinic
08.2019 - 08.2020

Deli Clerk

Greenwise Market
05.2019 - 05.2021

High School Diploma -

Center Point High School

Similar Profiles

CREATE PROFILE