Corinne Davenport
Winchester,VA
Summary
Supported team initiatives by maintaining focus on detail and fostering a proactive approach. Assisted in identifying opportunities for process improvements to enhance team efficiency. Demonstrated strong work ethic and ability to manage multiple tasks in dynamic environments.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil
Martinsburg, WV
12.2025 - Current
- Conducted vehicle inspections to ensure compliance with safety standards and operational guidelines.
- Performed routine oil changes and fluid checks, enhancing overall service efficiency.
- Diagnosed vehicle issues using industry-standard diagnostic tools and equipment.
- Trained junior technicians on proper procedures and safety protocols, fostering skill development.
- Streamlined workflow processes, reducing service time while maintaining quality standards.
- Enhanced customer satisfaction by providing clear explanations of services performed and recommendations for maintenance.
- Stayed up-to-date on industry advancements, attending workshops and seminars regularly for continuous improvement.
- Trained new technicians, fostering a supportive learning environment that boosted team performance.
Animal Care Manager
Petco Animal supplies Inc
Winchester, VA
12.2022 - 12.2025
- Engaged with customers to determine appropriate items to fit needs.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Arranged attractive displays of merchandise based on current sales promotions.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Initiated friendly conversation with customers to determine level of assistance required.
- Cross-sold products to boost overall sales purchases.
- Used product knowledge to suggest items to match client needs.
Smokehouse Lead
Lowes Foods
Cape Carteret, North Carolina
06.2022 - 10.2022
- Fostered positive employee relationships through communication, training and development coaching.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management team to implement new work procedures or policies.
- Conducted thorough quality checks to verify conformance to specifications.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Documented production levels and materials used to keep management informed.
- Reviewed completed work to verify consistency, quality and conformance.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Golf Shop Attendant
Crystal Coast Country Club
Atlantic Beach, NC
02.2022 - 06.2022
- Processed rental returns or merchandise return transactions and issued proper credit.
- Attended daily meetings and contributed ideas for improvement.
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
- Performed daily closing functions and maintained accountability for shift-closing reports.
- Promoted golf products and accessories and utilized upselling to increase sales.
- Recommended merchandise to customers based on needs and preferences.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Clinique Counter Manager
Elder-Beerman
Ashland, KY
06.2016 - 11.2016
- Maintained records related to sales and placed special orders for desired items.
- Provided customer service by answering questions, providing recommendations and addressing complaints.
- Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual bases.
- Attracted new clients through brand promotion and sales marketing practices.
- Opened and closed cash register and performed tasks such as counting money, separating charge slips, coupons and vouchers.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Beauty Consultant
Elizabeth Arden
Ashland, KY
01.2016 - 06.2016
- Applied makeup to clientele to cover imperfections and create new looks.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Evaluated customer skin to determine unique conditions and skin type.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Applied makeup to achieve desired day-to-day and special event looks.
- Recommended appropriate products to meet customers' individual needs.
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Collected payment from customers and scheduled next appointments.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Sold products and services to maintain daily sales goal of $220.
- Offered complementary makeup consultations to individuals to promote key product lines.
- Assisted customers in feeling relaxed and comfortable with the process.
- Kept notes listing preferences and services provided to clients for quick reference.
- Finalized purchases and processed payments.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Kept counter and display areas in clean and neat fashion.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Displayed merchandise to present visually appealing arrangements that drive sales.
Manager
Perfect Treasure
Chester, NJ
08.2007 - 07.2015
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented successful business strategies to increase revenue and target new markets.
- Formed and sustained strategic relationships with clients.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Retail Associate
macys
Ledgewood, NJ
02.2013 - 05.2014
- Engaged with customers to determine appropriate items to fit needs.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Arranged attractive displays of merchandise based on current sales promotions.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Initiated friendly conversation with customers to determine level of assistance required.
- Cross-sold products to boost overall sales purchases.
- Used product knowledge to suggest items to match client needs.
Education
Cosmetology License -
Artistic Academy of Hair Design
Morris Plains, NJHigh School Diploma -
Randolph High School
Randolph, NJ06-2010
Skills
- Organization
- Problem Solving
- Critical Thinking
- Time Management
- Collaboration
- Leadership
- Self Confidence
- Production Monitoring
- Quality Control
- Workplace Safety
- Attention to Detail
- Issue Resolution
- Work Planning and Prioritization
Timeline
Assistant Manager
Valvoline Instant Oil
12.2025 - Current
Animal Care Manager
Petco Animal supplies Inc
12.2022 - 12.2025
Smokehouse Lead
Lowes Foods
06.2022 - 10.2022
Golf Shop Attendant
Crystal Coast Country Club
02.2022 - 06.2022
Clinique Counter Manager
Elder-Beerman
06.2016 - 11.2016
Beauty Consultant
Elizabeth Arden
01.2016 - 06.2016
Retail Associate
macys
02.2013 - 05.2014
Manager
Perfect Treasure
08.2007 - 07.2015
High School Diploma -
Randolph High School
Cosmetology License -
Artistic Academy of Hair Design