Corinne West
Highlands,NJ
Summary
Experienced professional with a solid background in regulatory compliance and risk management. Demonstrated track record of successfully implementing effective compliance programs, ensuring strict adherence to industry standards and legal requirements. Strong emphasis on fostering team collaboration and achieving tangible results, with ability to adapt quickly to evolving needs. Proficient in research, auditing, and client communication. Maintains a reputation of reliability and integrity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Compliance Manager
Sapphire Background Check
10.2024 - Current
- Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Prepared records and data for regular audits.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Managed compliance efforts, reporting and audits.
Client Relationship Manager
Sapphire Background Check
09.2022 - Current
- Point of contact for client escalation and resolution
- Address pain points and organize resources to implement actionable solutions
- On-going communication with clients, to foster strong engagement and improve account strategy
- Identify work-flow issues and create actionable solutions; including but not limited to the creation of action plans, timeline management and on-going training
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Managed compliance efforts, reporting and audits.
- Prepared records and data for regular audits.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
- Developed and delivered training programs to inform new and current employees about compliance issues.
Account Specialist
Sapphire Background Check
04.2021 - 09.2022
- Provided customer service to clients and applicants
- Conducted pre-employment and tenant background searches
Content Project Manager
Pyle USA
01.2017 - 01.2019
- Led project planning and development, quality control, and final review to control milestones and deliverables
- Interacted with clients throughout projects to present updates, incorporate feedback and address concerns
Office Coordinator
World Blitz LLC
01.2011 - 01.2016
- Assisted various departments including Customer Service, HR, Marketing and Logistics
Research Publications Manager
The Food Institute
01.2009 - 01.2011
Communications Associate
Whole Foods Magazine
01.2007 - 01.2009
Education
B.S - Communications
Castleton University
Skills
- Written And Verbal Communication
- Problem-Solving Skills
- Client Engagement
- Compliance Monitoring and documentation
- Staff Training
- Research and investigation skills
- Reliability
- Multitasking and problem-solving abilities
Certification
- PBSA FCRA Advanced Certificate
Timeline
Compliance Manager
Sapphire Background Check
10.2024 - Current
Client Relationship Manager
Sapphire Background Check
09.2022 - Current
Account Specialist
Sapphire Background Check
04.2021 - 09.2022
Content Project Manager
Pyle USA
01.2017 - 01.2019
Office Coordinator
World Blitz LLC
01.2011 - 01.2016
Research Publications Manager
The Food Institute
01.2009 - 01.2011
Communications Associate
Whole Foods Magazine
01.2007 - 01.2009
- PBSA FCRA Advanced Certificate
B.S - Communications
Castleton University
Similar Profiles
RIDDHI KHALERIDDHI KHALE
Associate 2 - Client Services at Accurate Background CheckAssociate 2 - Client Services at Accurate Background Check
KAVANA B SKAVANA B S
Senior Executive Operation at CFirst Background Check LLPSenior Executive Operation at CFirst Background Check LLP
Muhammad Rehan SohailMuhammad Rehan Sohail
Regional Sales Manager at Sapphire Farm Services (Sapphire Fibres Limited)Regional Sales Manager at Sapphire Farm Services (Sapphire Fibres Limited)