Corinne Fincken
Henderson,NV
Summary
Experienced beverage and restaurant manager. Outgoing with a strong desire to provide an exceptional guest experience. Focused on setting high expectations and raising service standards.
Overview
29
29
years of professional experience
1
1
Certification
Work History
BEVERAGE MANAGER
Tuscany Suites And Casino
Las Vegas, NV
06.2023 - 01.2024
- Manager and operator of the beverage department, which included the Toscana Bar, Copa Room, Piazza Lounge, and the Relaxation Pool.
- Manager of day to day operations, including scheduling, ordering, time and attendance and payroll.
- Created and enacted daily par ordering sheets for all outlets.
- Created new cocktails for weekly specials and cocktail menu for Piazza Lounge and Reflection Pool.
- Created an operational procedures and training handbook for the beverage department and all new employees.
- Worked with all liquor and beer vendors to create new promotions to drive new sales.
THEATRE BEVERAGE MANAGER
Resorts World Las Vegas
Las Vegas, NV
10.2021 - 07.2022
- Manager and coordinator of opening beverage team in the Theatre at Resorts World
- Created all policies and procedures for safety and sanitation in accordance with SNHD laws and regulations
- Created operational handbook of policies and procedures for all new employees
- Worked with divisional training manager to create and implement orientation program for all theatre staff
- Created and activated par and order sheets used by each bar at the end of shift
- Created specialty cocktails and menus for main showroom and for VIP lounge with cocktails named for each performer
- Responsible for managing beverage staff on casino floor during dark periods in the Theatre.
BEVERAGE/PREMIUM SUPERVISOR
Levy Restaurants
Las Vegas, NV
08.2019 - 10.2021
- Member of the 2020 opening team at Allegiant Stadium Home of Las Vegas Raiders
- Supervisor of clubs for special events including fine dining menus, specialty bar and eclectic feature cocktail menu
- Supervise event beverage staff of over 150 bartenders and bar backs on any given event day
- Supervise Press dining which won the award for Best Press Box Dining in NFL in 2020
- Supervisor of in-seat dining which includes hand delivery of custom orders to guests in premium sections of the stadium
- Supervisor of beverage at T Mobile Arena, top grossing arena in the US
- Responsible for daily and event day maintenance of SkyFlo pour system.
BEVERAGE/RESTAURANT MANAGER
Centerplate, A Sodexo
Las Vegas, NV
11.2016 - 11.2019
- Responsible for day to day operations in various food and beverage service areas in the Las Vegas Convention Center with duties that include staffing, inventory and ordering, quality control, sanitation, safety, and customer service
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
- Exhibited a thorough knowledge of food, beverage, supervisory duties, service techniques, and guest interactions
- Developed and maintained exceptional customer service standards
- Secondary responsibilities include recording management and filing of documentation for all food and beverage service areas on a monthly basis
- Served as floating supervisor to other departments.
RESTAURANT/BAR MANAGER
Aramark Campus LLC
Las Vegas, NV
09.2012 - 11.2019
- Restaurant supervisor at Las Vegas Convention Center, Special Events Manager at Cashman Field, Michelob Light Event Center, MGM Grand Garden Arena, PH Live!
- Responsible for beginning and ending inventory of all products at each event
- Insure all company policies are followed in regards to cash handling and responsible beverage service
- Balance and reconcile cash drawer to final inventory.
ASSISTANT RESTAURANT MANAGER
Applebee’s Restaurants
Albuquerque, NM
08.1996 - 02.1998
- Conduct daily, pre-shift and weekly departmental meetings to ensure organizational efficiency
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Regularly updated computer systems with new pricing and daily food specials
- Managed accounts payable, accounts receivable and payroll.
ASSISTANT GENERAL MANAGER
Ground Round Restaurants
Vestal And Middletown, NY
01.1995 - 07.1996
- Oversaw kitchen service and financial operations of entire restaurant
- Maintain staff levels for all departments
- Generated all financial reports on a weekly and monthly basis
- In absence of the GM assumed control at all levels.
Education
Bartender Apprenticeship - Wine and Spirits
Bartenders Union Local 165
Las Vegas01.2015
Some College (No Degree) - Business Administration
University of Scranton
Scranton, PASkills
- Wine and Spirits Specialist
- Full service restaurant background
- Management skills
- Operations management
- Customer-oriented
- Strong leader
- Menu development
- Budget prep
Pos And Inventory Systems
Applebee’sCenterplate
- Clover
- Digital Dining – DMS
- Excel
- InfoGenesis
- MICROS
- Oracle KDS Systems
Awards
- ENCORE! ENCORE! Silver Sales Award – ARAMARK Campus 2016
- FRONT LINE FIRST! Quality Assurance Award – ARAMARK Campus 2017
Accomplishments
- Silver Service Award-ARAMARK
Certification
- Serve Safe Food Manager Certificate
- NV Casino Gaming Manager License
Timeline
BEVERAGE MANAGER
Tuscany Suites And Casino
06.2023 - 01.2024
THEATRE BEVERAGE MANAGER
Resorts World Las Vegas
10.2021 - 07.2022
BEVERAGE/PREMIUM SUPERVISOR
Levy Restaurants
08.2019 - 10.2021
BEVERAGE/RESTAURANT MANAGER
Centerplate, A Sodexo
11.2016 - 11.2019
RESTAURANT/BAR MANAGER
Aramark Campus LLC
09.2012 - 11.2019
ASSISTANT RESTAURANT MANAGER
Applebee’s Restaurants
08.1996 - 02.1998
ASSISTANT GENERAL MANAGER
Ground Round Restaurants
01.1995 - 07.1996
Bartender Apprenticeship - Wine and Spirits
Bartenders Union Local 165
Some College (No Degree) - Business Administration
University of Scranton
- Serve Safe Food Manager Certificate
- NV Casino Gaming Manager License
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