Corinne LaMaire
Jenison,MI
Summary
Customer-focused operations and client experience professional with a background in hospitality, spa services, and sales-driven environments. Proven ability to increase revenue through relationship building, upselling strategies, and event marketing. Experienced in team leadership, social media promotion, and operational management. Recognized for creating welcoming client experiences that build loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Medical Esthetician
Utopia SkinLabs
10.2025 - Current
- Perform customized medical-grade facials, chemical peels, LED light therapy and advanced skincare treatments based on client goals and skin analysis.
- Conduct in-depth consultations and create treatment plans to improve long-term skin health and results.
- Drive revenue through consultative sales of high-ticket treatment packages, memberships, and professional skincare products.
- Educate clients on homecare routines to improve outcomes and increase retention and rebooking rates.
- Build strong client relationships that increase lifetime value, referrals, and repeat business.
- Support clinic promotions, treatment launches, and client experience initiatives.
Manager/Bartender
Nightwatch Lounge
10.2023 - 12.2025
- Played a key role in launching a high-end cocktail lounge, establishing service standards, workflow systems, and staff training processes.
- Designed and curated specialty drink menus that increased average guest spend through premium upselling strategies.
- Managed social media content (TikTok & Instagram), promoting events and specials to increase engagement and foot traffic.
- Coordinated DJs, photographers, and themed events to drive attendance and revenue growth.
- Oversaw hiring, onboarding, scheduling, and performance management for front-of-house staff.
- Managed inventory, vendor relationships, and ordering to ensure cost control and consistent product quality.
- Built strong guest relationships that encouraged repeat visits and word-of-mouth referrals.
Assistant Manager
Urban You
04.2021 - 12.2023
- Helped drive monthly revenue growth through service promotions, retail recommendations, and client retention strategies.
- Partnered with marketing team to plan social campaigns and in-spa promotions for high-value treatments and products.
- Led staff training on product knowledge, consultation skills, and upselling techniques.
- Managed ordering, inventory tracking, and vendor communication for two locations.
- Planned and hosted launch events and client appreciation nights that boosted bookings and retail sales.
- Supported front desk operations, ensuring smooth check-in/out processes and resolving client concerns to maintain satisfaction.
Education
Associate of Arts -
Grand Rapids Community College
Grand Rapids, MIEsthetician's License -
Douglas J Aveda
Grand RapidsSkills
- Client Experience & Retention
- Sales & Upselling
- Team Leadership
- Event Coordination
- Social Media Marketing
- Canva
- Google Workspace
- Microsoft Office
- POS Systems
- Inventory Management
- Vendor Relations
- Scheduling & Operations
Timeline
Medical Esthetician
Utopia SkinLabs
10.2025 - Current
Manager/Bartender
Nightwatch Lounge
10.2023 - 12.2025
Assistant Manager
Urban You
04.2021 - 12.2023
Associate of Arts -
Grand Rapids Community College
Esthetician's License -
Douglas J Aveda