Corinne Malafis
Franklin Lakes,NJ
Summary
Dynamic dental professional with extensive experience at Associated Family Dentists, excelling in digital X-ray proficiency and patient scheduling. Recognized for enhancing office efficiency and patient satisfaction through effective communication and streamlined processes. Committed to maintaining a sterile environment and delivering exceptional customer service while supporting clinical operations.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently looking for tech aide experience to begin MRI school.
Overview
2
2
years of professional experience
Work History
Dental Assistant
Associated Family Dentists
01.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Maintained cleanliness and organization of dental office, creating awelcoming atmosphere for patients.
- Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings.
Medical Office Coordinator
Associated Family Dentists
09.2023 - Current
- Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally.
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Reduced wait times for patients by implementing efficient check-in and check-out procedures.
- Maintained strong relationships with insurance companies, negotiating contracts beneficial to both the practice and patients alike.
- Increased office efficiency with effective management of medical records and documentation.
- Aided with prescription refill requests.
- Reviewed and sent medical records to other physicians upon request.
- Supported billing staff by making corrections to invoices and insurance submissions.
Education
Associate of Applied Science - Science
Bergen Community College
Paramus, NJ07-2023
Skills
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Appointment scheduling
- Team collaboration
- Cross-training capabilities
- Personable communication
- Teamwork and collaboration
- Stress management techniques
- Quick Learner
- Disinfecting rooms and equipment
- Strong writing and verbal skills
- Radiography safety
- Dental terminology
- Office management
- Patient data gathering
- Insurance billing
- Dental office administration
- Laboratory case management
- Emergency response preparedness
- Medical records management
- Complex Problem-solving
- Office administration duties
- Patient scheduling
- Professionalism and etiquette
Timeline
Dental Assistant
Associated Family Dentists
01.2024 - Current
Medical Office Coordinator
Associated Family Dentists
09.2023 - Current
Associate of Applied Science - Science
Bergen Community College
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