Corinne Sayles
Rock City Falls
Summary
Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.
Overview
21
21
years of professional experience
Work History
Nanny
Racchel Piccilo
Glenville
09.2004 - Current
- I was a private nanny for young babies starting at months old . I took care of them through the day and did overnights when needed. I was responsible for there care throughout the day , diaper changes , feedings and laundry and making sure they learned as much as they could . I currently still nanny the kids at the age of 14 and 8 and still do overnights for the mom when she travels . I take them to and from practice and make sure they eat meals and have what they need .
Surgery Scheduler
Saratoga spine
Saratoga Springs
07.2021 - 01.2025
- I schedule patients for surgery with our surgeon and complete all paperwork for the hospital
- Do all imaging authorizations as they are needed for surgery . Communicate with the hospital about surgery patients .
- Scheduled surgical appointments for patients and coordinated physician availability.
- Verified insurance eligibility and managed pre-authorization processes efficiently.
- Communicated with patients regarding surgery details and preparation instructions.
- Maintained accurate patient records in electronic health record systems.
- Collaborated with nursing staff to ensure seamless patient flow on surgery days.
- Resolved patient inquiries and addressed scheduling conflicts promptly.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Created and managed surgical schedules for multiple surgeons.
- Performed data entry into various computer systems related to surgery scheduling.
- Ensured that all required documents were obtained prior to scheduled procedures.
- Scheduled follow-up appointments as designated by physician.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Adhered to HIPAA guidelines when handling confidential information.
- Assisted doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
Receptionist Administrator
Saratoga pulmonary
Saratoga Springs
08.2020 - 06.2021
- Greeted patients and visitors with professionalism and warmth.
- Managed multi-line phone system, directing calls efficiently to appropriate staff.
- Scheduled appointments, coordinating availability among medical personnel and patients.
Supervisor, Operations
Ellis primary care Clifton Park
Clifton Park
08.2019 - 07.2020
- Running the front office.. doing employee schedules making sure things are done in the front in a timely manner.. answering phones , close out night time procedures , filling in for the clerical staff in front .. scheduling tests and getting prior authorizations and working on provider schedules ..
Lead clerical coordinator
Ellis primary care Malta
Malta
10.2016 - 08.2019
- Running the front of the office taking calls ,scheduling patients with doctors ,creating doctors schedules , doing referrals and prior auths.. and anything the office might need to inputting information into the computer and documents into the charts .. getting records and making all calls for the patients.
Image Processor, clerical, medical assistant, lab tech
Capital Care
Niskayuna
11.2013 - 10.2016
- My duties included starting off as a scanner and inputting documents in the patients charts when we went electronical records . I have also mastered the front end check in with patients entering the office , inputting insurance information , book and cancel appointments , answer calls and take payments . I also did phone operator directing calls to where they should go. From the front end I did medical assistant , I roomed patients, took vitals did flu and strep tests ,ekgs and urines . I also have worked the blood lab as a tech drawing patients labs .
Education
High school diploma - All
Galway High School
Galway, NY06.1995
Skills
- Valid drivers license
- Professional babysitter
- House keeping
- Family oriented
- Reliable
- Friendly
- People oriented
- Flexible
- Effective team leader
- Dependable
- Clerical knowledge
- Answering phones
- Scheduling
- Inputting computer information
- Coding information for insurance
- Scanning documents into the computer
- Conducting a training class
- Medical assistant
- Lab knowledge
- Phone operator
- Scheduling/canceling appointments
- Rooming patients
- Taking vitals
- Making schedules for doctors
- Making sure office has staff
- Administrative experience
- Microsoft Outlook
- Nannying
- Insurance verification
- Medical records
- Microsoft Word
- Childcare
- Management
- Medical office experience
- Office administration
- Patient care
- HIPAA
- Front desk
- Medical receptionist
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Surgery Scheduler
Saratoga spine
07.2021 - 01.2025
Receptionist Administrator
Saratoga pulmonary
08.2020 - 06.2021
Supervisor, Operations
Ellis primary care Clifton Park
08.2019 - 07.2020
Lead clerical coordinator
Ellis primary care Malta
10.2016 - 08.2019
Image Processor, clerical, medical assistant, lab tech
Capital Care
11.2013 - 10.2016
Nanny
Racchel Piccilo
09.2004 - Current
High school diploma - All
Galway High School