Senior Field Service Technician with 30+ years in aviation communications, known for advanced troubleshooting, electrical diagnostics, and schematic interpretation.
Work History
Senior Field Service Technician
35 Years 4 Months
ARINC/Raytheon | 06.1990 - 10.2025
Installed, configured, and tested aviation communication equipment to restore operational readiness.
Diagnosed complex system faults using technical schematics, manuals, and diagnostic tools.
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Established strong relationships with clients by providing exceptional customer support and addressing concerns promptly.
Diagnosed errors and determined proper solutions.
Properly completed work reports for each field visit.
Coordinated logistics for complex projects involving multiple technicians and subcontractors, ensuring successful completion meeting project timelines.
Demonstrated strong problem-solving abilities by quickly diagnosing and resolving complex technical issues in high-pressure situations.
Responded quickly to emergency maintenance requests for timely on-call support.
Followed safety procedures to avoid injuries in the field.
Utilized a a variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Education
Electronic Engineering - Electronic Engineering
RETS Technical School | Baltimore, MD | 05-1983
Skills
Field service management
Installation
Troubleshooting
Physical stamina
Advanced troubleshooting
Schematic interpretation
Technical diagnostics
Component testing
Hardware support
Power equipment
Heavy lifting
Installation services
Client relations
Valid Drivers license
Courteous and professional
Safety compliance
Valid Drivers license
Hand and power tool use
Hand and power tool use
Certification
FCC General Radio/Telephone Operator License, - 1982
Timeline
Senior Field Service Technician
ARINC/Raytheon
06.1990 - 10.2025Read More
RETS Technical School
Electronic Engineering from Electronic Engineering