Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenden Peters

Davenport,IA

Summary

Eager to take on new challenges and expand skill set, constantly seeking opportunities to learn and grow. Full authorization to work in US for any employer, ready to contribute expertise and dedication to dynamic team.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Field Service Technician

Interstate Power Systems
10.2022 - Current
  • Perform inspections on trucks, trailers, generators, off highway equipment, boats.
  • Perform DOT inspections for trucks, trailers, generators, off highway equipment, boats.
  • Perform Preventive Maintenance on trucks, trailers, generators, off highway equipment, boats.
  • Perform truck, trailer, generator, off highway equipment, boat, engine repairs.
  • Perform Electrical and Wire repairs.
  • Roadside Call Out and Repair work.
  • Perform warranty work both in shop and in the field.
  • Inform customer of necessary repairs for road safe truck, trailer, generator, off highway equipment, boat.
  • Address Customers with patience and respect.
  • Look up parts and order.
  • Make estimates for repairs.
  • Fill out Field Service Reports via excel and PDF.
  • Use diagnostics tools and software to perform troubleshooting and repairs.
  • Ability to read and understand wiring schematics.
  • Ability to lead and oversee work completed by coworkers.
  • Provided troubleshooting and repair support to over 10 customers weekly.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $40,000.

Automotive / Heavy Duty Technician

Jack's Brake & Alignment
02.2022 - 10.2022
  • Perform inspections on vehicles and trailer.
  • Perform DOT inspections for trucks and trailers.
  • Perform Preventive Maintenance on vehicles and trailers.
  • Perform Truck, trailer and engine repairs.
  • Perform Electrical and Wire repairs.
  • Perform warranty work.
  • Perform Diagnostic troubleshooting with Scan tool.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Lead Technician

Priced Right Maintenance
11.2020 - 02.2022
  • Perform inspections on trucks and trailer.
  • Perform DOT inspections for trucks and trailers.
  • Perform Preventive Maintenance on trucks and trailers.
  • Perform Truck, trailer and engine repairs.
  • Perform Electrical and Wire repairs.
  • Roadside Call Out and Repair work.
  • Inform customer of necessary repairs for road safe trucks and Trailers.
  • Address Customers with patience and respect.
  • Help and guide Technicians.
  • Perform Diagnostic troubleshooting with Scan tool.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Adhered to established policies and standards to safely complete projects.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.

Heavy Duty Diesel Technician

Interstate Power Systems
08.2017 - 11.2020
  • Perform inspections on trucks and trailer.
  • Perform DOT inspections for trucks and trailers.
  • Perform Preventive Maintenance on trucks and trailers.
  • Perform Truck, trailer and engine repairs.
  • Perform Electrical and Wire repairs.
  • Roadside Call Out and Repair work.
  • Inform customer of necessary repairs for road safe trucks and Trailers.
  • Address Customers with patience and respect.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
  • Completed warranty services and submitted required paperwork.
  • Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
  • Removed components and completed repairs or installed new replacements.

Lube Technician

Speedco
01.2017 - 08.2017
  • Service commercial equipment in lubrication, oil change maintenance, tire services and inspections.
  • Address fellow teammates and customers with patience and respect.
  • Take direction and mentoring from others.
  • Maintain store cleanliness to Speedco standards.
  • Promote a safe work environment.
  • Maintain store equipment and tools to Speedco standards.
  • Complete any other assigned task delegated by Store Management.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
  • Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
  • Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.

Automotive Mechanic

Jim Whan's Automotive Central
08.2016 - 01.2017
  • Oil changes.
  • Tire rotations.
  • Engine work.
  • Roadside repairs.
  • Tire repairs.
  • General Inspections.
  • Vehicle Maintenance.
  • Power tool knowledge.

Machine Operator

Custom-Pak
06.2016 - 08.2016
  • Operate machines to make parts to customer specifications and requirements.
  • Remove and torch excess plastic from parts.
  • Sharpen knives.
  • Operate blow torch.
  • Accurately complete production reports.
  • Inspect parts to make sure they are upto quality standards.
  • Properly package parts for shipment.
  • Properly cut and trim excess plastic from parts.
  • Use of personal protective equipment.
  • Operate drills, band saws, and grinders.
  • Assembly of parts.

Detailer/Manual Labor

The Eldridge Body Shop
03.2014 - 06.2016
  • Detail cars.
  • Clean, sweep and take out trash around the shop.
  • Do maintenance on the shop's loaner cars.
  • Mow the lawn.
  • Help technicians in the shop.
  • Pick up/ Take customer's home.
  • Inventory parts.
  • Look over and make changes to estimates if necessary.
  • Shop maintenance.

Crew Leader

Bojangles
09.2012 - 12.2013
  • Cook and prepare food.
  • Train and instruct new employees.
  • Lead and instruct employees on what needs to be done.

Education

High School Diploma -

Northside High School
Jacksonville, NC
06.2013

Skills

  • Field service technician
  • Diesel troubleshooting expertise
  • Vehicle maintenance specialist
  • Preventive maintenance
  • Heavy-duty vehicle technician
  • Automotive diagnostics proficiency
  • Routine maintenance proficiency
  • Electrical diagnostics
  • Field service management
  • Heavy lifting
  • Customer support
  • Training and mentoring
  • Work order management
  • Team supervision
  • Complex Problem-solving
  • Workflow management
  • Electrical systems
  • Component testing
  • Advanced troubleshooting
  • Mechanical background
  • Effective testing of components
  • Positive attitude
  • Fault diagnosis
  • Problem-solving

Certification

  • Driver's License
  • Carrier Truck/Trailer Certified December 2018 to Present
  • EPA 608 Type 2&3 Certified June 2019 to Present
  • Volvo Penta Expert Certified December 2024 to Present

Timeline

Senior Field Service Technician

Interstate Power Systems
10.2022 - Current

Automotive / Heavy Duty Technician

Jack's Brake & Alignment
02.2022 - 10.2022

Lead Technician

Priced Right Maintenance
11.2020 - 02.2022

Heavy Duty Diesel Technician

Interstate Power Systems
08.2017 - 11.2020

Lube Technician

Speedco
01.2017 - 08.2017

Automotive Mechanic

Jim Whan's Automotive Central
08.2016 - 01.2017

Machine Operator

Custom-Pak
06.2016 - 08.2016

Detailer/Manual Labor

The Eldridge Body Shop
03.2014 - 06.2016

Crew Leader

Bojangles
09.2012 - 12.2013

High School Diploma -

Northside High School

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Brenden Peters