Charles Denman
Odessa,U.S.
Summary
Forward-thinking professional offering more than 7 years of experience working in demanding, deadline-driven environments. Excellent skills servicing downhill equipment and ESP systems, making repairs and conducting warranty work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ESP Field Service Technician
Champion X
01.2024 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Cable tech 1
Champion X
11.2022 - 01.2024
- Maintained safety compliance during field operations, reducing workplace accidents and injuries.
- Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
- Executed regular software upgrades on devices used in the field to ensure optimal performance during ongoing projects.
- Used up to 50 pounds of force to lift, carry, push, pull or move objects.
- Safeguarded sensitive information by adhering to strict data integrity guidelines throughout all aspects of work performed in the field tech role.
- Collaborated with cross-functional teams to complete projects within deadlines, maintaining high quality standards.
- Assisted in training new team members, ensuring consistent performance across the department.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
Field service technician
Odessa Separator, Inc
08.2016 - 03.2020
Field Service technician/Field Safety Restraints (FSR)
WEIR SPM
02.2013 - 04.2015
Robotic Operator
WEIR MESA MANUFACTURING
06.2011 - 02.2013
Education
Undergrad in Business Administration -
Cornerstone University
Grand Rapids, MI05.2008
Skills
- Installation of Down hole equipment
- Field service technician
- Customer Service
- Troubleshooting and repair
- Positive Attitude
- Problem-Solving
- Field Repairs
- Preventive Maintenance
- Electrical Troubleshooting
- Hardware and software installation
- Installation and maintenance
- Courteous and Professional
- Repair and Installation
- Technical Support
- Valid Driver's License
- Inventory Management
- Customer training
- Training and mentoring
- Mechanical Aptitude
- Teamwork and Coordination
- Technical Troubleshooting
Personal Information
Title: Cable tech 1
Certification
Pipeline Construction Inspection Certificate
Timeline
ESP Field Service Technician
Champion X
01.2024 - Current
Cable tech 1
Champion X
11.2022 - 01.2024
Field service technician
Odessa Separator, Inc
08.2016 - 03.2020
Field Service technician/Field Safety Restraints (FSR)
WEIR SPM
02.2013 - 04.2015
Robotic Operator
WEIR MESA MANUFACTURING
06.2011 - 02.2013
Undergrad in Business Administration -
Cornerstone University
Similar Profiles
Steven BellSteven Bell
Sales and Service Representative Account Manager at Champion XSales and Service Representative Account Manager at Champion X
Sergio RubioSergio Rubio
Assistant Process Operator at Champion XAssistant Process Operator at Champion X
Justin DennisJustin Dennis
Application Specialist at Champion XApplication Specialist at Champion X