Summary
Overview
Work History
Education
Skills
Timeline
Generic

Will Mcchristian

Yucca Valley,CA

Summary

Accomplished Senior Field Service Technician with a proven track record at Terra-Gen, enhancing equipment reliability and efficiency through expert troubleshooting and preventive maintenance. Skilled in field service management and team supervision, I excel in fostering teamwork and delivering high-quality service, significantly improving operational outcomes.

Overview

18
18
years of professional experience

Work History

Senior Field Service Technician

Terra-Gen
08.2017 - Current

Responsible for repair and maintenance of Nedwind 40, Micon 700 and Micon 600 wind turbines.

Designated PIC for job task requiring crane and critcal lift.

Responsible for hydraulic, electrical and mechanical trouble shooting.

lead teams and have strong communication skills.

adhere to all Terra-gens policies and procedures.

create SOP’s for task and file them away

create my maintenance schedule for Garnet Wind

plan jobs as they come up, and prep truck with tools and parts accordingly.

knowledge in various tools and utilize as intended.

fork lift certified

cpr certified

I train techs in various task and have a firm belief there’s no task to great.

Senior Field Technician

AES
02.2007 - 06.2017
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Calibrated new and existing equipment for optimal performance.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Set schedules, monitored inventories and conducted training.
  • Streamlined equipment maintenance by creating a comprehensive preventive maintenance schedule, reducing downtime and repair costs.
  • Contributed to company-wide cost-saving initiatives by suggesting innovative solutions for common problems encountered in the field, streamlining operations without sacrificing quality standards.
  • Performed regular inventory audits to ensure proper stock levels were maintained at all times, avoiding unnecessary delays or additional costs due to insufficient resources available on site.
  • Trained junior field technicians, improving overall team competency and promoting professional growth among staff members.
  • Maximized project efficiency by utilizing advanced diagnostic tools during troubleshooting processes, quickly identifying root causes of technical issues.
  • Utilized strong problem-solving skills to address unexpected challenges encountered during field assignments, allowing for timely completion of tasks without compromising quality standards.
  • Improved team efficiency by implementing new troubleshooting protocols and procedures for field technicians.
  • Implemented safety protocols for field operations, minimizing workplace incidents and ensuring compliance with industry regulations.
  • Achieved high levels of customer satisfaction through meticulous attention to detail when completing repairs or installations, ensuring long-lasting results that met or exceeded expectations.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Utilized safety practices with no complaints or accidents.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Education

Diploma -

Barstow High School
Barstow, CA
07.1999

Skills

  • Field Service Management
  • Troubleshooting and repair
  • Installation and maintenance
  • Heavy Lifting
  • Power Tools
  • Training and mentoring
  • Work Order Management
  • Hardware Installation
  • Team Supervision
  • Complex Problem-Solving
  • Electrical Systems
  • Component Testing
  • Excellent social skills
  • Positive Attitude
  • Teamwork and Coordination
  • Problem-Solving
  • Repair and Installation
  • Power Tools Operation
  • Service Quality
  • Electrical Troubleshooting
  • Valid Driver's License
  • Safety assessment
  • Relationship Building
  • Tool management
  • Courteous and Professional
  • Route Planning
  • Technical Troubleshooting
  • Accountability and Work Ethic
  • Timely Reports Completion
  • Preventive Maintenance
  • Inventory Management
  • Quality Assurance
  • Work Orders
  • Equipment Repair
  • System Installation
  • Emergency Response
  • Equipment Inspection
  • Programming
  • Reading Wiring Diagrams
  • Field production
  • Technical Support
  • Schematic Interpretation
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Following safety practices
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Team building
  • Task Prioritization
  • Safety Management
  • Self Motivation
  • Worksite preparation
  • Goal Setting

Timeline

Senior Field Service Technician

Terra-Gen
08.2017 - Current

Senior Field Technician

AES
02.2007 - 06.2017

Diploma -

Barstow High School
Will Mcchristian