Johann Johnson

• Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
• Operated hand tools and power equipment according to company safety procedures.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Discussed and recommended service options with customers and explained costs involved.

Maintenance and installation of dock and door equipment

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.

• Mentored new hires, sharing industry knowledge and best practices to strengthen the team
• Enhanced overall system performance by conducting thorough diagnostic tests and implementing necessary upgrades.
• Led cross-functional projects successfully by coordinating efforts between various departments involved in the process.