Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Receptionist
WellNow Urgent Care
New Hartford, NY
03.2022 - Current
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Answered telephones and directed calls to appropriate persons, or staff.
Maintained confidentiality of patient information according to HIPAA regulations
Beauty Advisor
Sephora
New Hartford, NY
08.2021 - 04.2022
Educated customers about the proper use of cosmetics, fragrances and other beauty items.
Followed company policies related to returns, exchanges and refunds according to guidelines.
Greeted customers upon entering store or salon and established friendly relationships with them.
Cashier
Bath & Body Works
Spring Hill, FL
08.2020 - 11.2020
Accepted cash and credit card payments, issued receipts and provided change.
Greeted customers promptly and responded to questions.
Used suggestive selling techniques to promote add-on sales.
Team Member
Chipotle
Springhill, FL
07.2020 - 11.2020
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Performed opening and closing duties as assigned by management.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Overpayment Specialist (Temp Position)
Metlife
Oriskany, NY
03.2019 - 06.2019
Analyzed daily worklist and researched credit balances, verifying open accounts, bad debt accounts, and payer sources.
Respond to customer queries in a timely and accurate way, via phone, email, or chat.
Updates and maintains accurate records of overpayment recovery activities in various claims applications.
Senior Medical Billing Specialist at Physicians Immediate Care/WellNow Urgent CareSenior Medical Billing Specialist at Physicians Immediate Care/WellNow Urgent Care