Angelle Peace
Melbourne,KY
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
10
10
years of professional experience
Work History
Inspirational Speaker/Performing Artist
Self Employed
08.2017 - Current
- Delivered speeches to groups of people in various venues addressing topics from Self Worth to Advocacy.
- Incorporated a variety of techniques including stories and inspirational messages into presentations to inspire and uplift attendees.
- Promoted important messages to attendees by sharing myself and my story with them. Building trust by allowing myself to be vulnerable. Created a space where attendees feel that they too have permission to share and to be vulnerable.
- Booked the talks, workshops and performances. Ran my website, created fliers and marketing pages for events.
- Processed and ran my own payments and book keeping. Tracking the expenses and profit.
- Examples of centers and events I've performed, talks and/or workshops I facilitated are: Unity of Fort Wayne, CSL Cultural Coast, CSL Cincinnati, CSL Orlando, New Thought Unity, Unity of Titusville, The POD (People of Diversity), CSL Oneness, Cinema Sisters Film Festival, Victory of Light, Love Must Win, Interfaith Service for Pride, Interfaith Service for the solstice, Book Releases and signings, Positive Music Awards, CSL Columbus, and Unity in Columbus.
Volunteer and Outreach Coordinator
Unity Of Garden Park
07.2021 - 11.2022
- Scheduled regular outreach exhibitions and educated employees on presentations.
- Conducted presentations to expose and increase awareness in our community.
- Participated in community events to promote services and engage with the general public.
- Referred clients to appropriate team members, community agencies and organizations to meet specific needs.
- Partnered with local organizations to expand access to social and community services.
- Conducted outreach activities to engage local community member in programs.
- Established and maintained relationships with key members.
- Managed volunteer programs focused on providing community services to underserved populations.
- Implemented strategies to increase public awareness of social and community service programs.
- Provided leadership, guidance and support to staff members.
- Assessed community needs and identified resources for social and community service programs.
- Advocated for social and community service programs to increase awareness and funding.
- Conducted community workshops to promote different programs and educate public on available services.
Hair Dresser
The Nest Salon
02.2019 - 08.2021
- Self Employed/ Independent Contractor
- Developed, updated and optimized business resources.
- Managed quality control and maintained high level of customer satisfaction.
- Reviewed customer requests, resolved questions and defined specifications.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Reduced wasteful spending by accurately cutting and adjusting costly materials according to specifications.
- Greeted visitors and assessed needs.
- Maintained daily calendars, set appointments with clients.
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
- Maintained all financial records to verify timely clearance of all credit and debit activities. Monitored and tracked all outgoing and incoming finances.
Nail Technician and Esthetician
Woodhouse Day Spa
01.2017 - 07.2021
- Resolved customer inquiries weekly and daily to consistently meet performance benchmarks, including speed, accuracy and volume.
- Answered customers' questions and addressed problems/complaints in person. Addressed any issues and was able to achieve a successful client relationship through problem solving and building trust with my clients.
- Documented conversations with customers to track requests, problems and solutions.
- Relayed productive customer feedback to marketing teams.
- Created a safe atmosphere for every Client who walked in the door.
- Encouraged and built confidence with every Client.
Receptionist and Hair Dresser
North Ave Salon
08.2013 - 01.2019
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Collected payment from customers and scheduled next appointments.
- Kept notes listing preferences and services provided to clients for quick reference.
- Responded to customer inquiries by phone, email and in person.
- Created repeat business by developing long-term relationships with regular customers to increase client base.
- Worked the reception desk by answering phones, scheduling appointments and processing payments.
Education
Cosmetology - Cosmetology Education
Micheal's College Of Hair Design
Florence, KYInterfaith Minister - Ministry
Emerson Institute
Oakhurst, CA09.2022
Skills
- Business management
- Highly adaptable
- Customer oriented
- Outstanding customer service
- Marketing understanding
- Book Keeping
- Public Speaking
- Customer Needs Assessments
- Event Coordination
- Community Outreach Programs
- Marketing Materials
- Customer Experience
- Community Organization
- Outreach Activities
- Volunteer Relations
- Complex Problem-Solving
- Vendor Management
Timeline
Volunteer and Outreach Coordinator
Unity Of Garden Park
07.2021 - 11.2022
Hair Dresser
The Nest Salon
02.2019 - 08.2021
Inspirational Speaker/Performing Artist
Self Employed
08.2017 - Current
Nail Technician and Esthetician
Woodhouse Day Spa
01.2017 - 07.2021
Receptionist and Hair Dresser
North Ave Salon
08.2013 - 01.2019
Cosmetology - Cosmetology Education
Micheal's College Of Hair Design
Interfaith Minister - Ministry
Emerson Institute