Shelia Wilkins-Peoples
Edgewood,MD
Summary
Versatile and results-driven professional with extensive experience in logistics and finance, notably at John S. CONNOR/GLOBAL LOGISTICS SERVICES. Excelled in freight forwarding coordination and export compliance, enhancing operational efficiency. Demonstrated exceptional time management and continuous improvement mindset, significantly improving client satisfaction and process optimization.
Overview
29
29
years of professional experience
Work History
Logistics Export Specialist (Sea)
John S. CONNOR/GLOBAL LOGISTICS SERVICES
Glen Burnie, MD
01.2021 - Current
- Responsible for managing the entire export process for ocean shipments, including booking cargo with shipping lines, preparing necessary documentation, tracking shipments, and ensuring timely delivery while adhering to international trade regulations, all focused on sea freight operations
- Prepare and submit all required export documents including commercial invoices, packing lists, bills of lading, certificates of origin, and customs declarations
- Ensure accuracy and compliance with international trade regulations
- Monitor shipment status throughout the export process, including vessel schedules and port updates
- Communicate shipment updates to customers and internal stakeholders
- Address and resolve any shipment delays or issues
- Strong understanding of international trade regulations and customs procedures
- Expertise in ocean freight logistics and shipping processes
- Proficiency in export documentation and related software
- Excellent communication and interpersonal skills for client interaction
- Attention to detail and ability to manage multiple tasks simultaneously
International Ocean Export Documentation Specialist
CH POWELL/GLOBAL LOGISTICS SERVICES
Linthicum, MD
01.2012 - 01.2018
- Completions of International Maritime Dangerous Goods (IMGD) Code Training program
- Ensure business files are accurate for all export ocean freight
- Keep abreast with various federal and international rules and regulations pertaining to export documents
- Process commercial invoice, prepare accounting /billing for month end
- Confirm accurate pricing on all documents
- Prepare bank direct collection to be submitted to banks and customer
- Prepare ISPM, Certificate of Origin, Insurance Certificate, CLS for (South Africa)
- Ensure all documents gross weight and product description are compatible to BOL, packing list, ISPM, COO, COA, MSDS, and IC
- Get documents chambered as needed
- Amend consignee, notify party, gross weight in KG and lbs
- According to shipper letter of instructions (SLI)
- Calculate invoice value, ocean freight, and insurance premium
- Act as liaison between clients and steamship line in getting BOL revisions
Administration Assistant
LORIEN HEALTH SYSTEM
Bel Air, MD
01.2011 - 01.2012
- Maintain records books, logs and information board
- Answered and transferred incoming calls
- Performed administrative duties
- Utilized micro- soft word and excel
- Used in house patient system to process, admit new patients, discharge and change room status
- Participated in monthly educational in service training
Account Specialist
ALLIANCE GLOBAL INVESTORS SERVICES
Secaucus, NJ
01.2003 - 01.2004
- Managed business development opportunities and provided existing customer with services regarding retirement plan record-keeping
- Processed and edited payroll remittance for investment selection, ensuring compliance with Merrill-Lynch corporate polices
- Monitored accounts, verifying accuracy of auto -loaded data and reconciling cash and security reports
- Served as liaison between business and technology colleagues, ensuring the delivery of appropriate products
Mutual Funds Operations Analyst
ALLIANCE GLOBAL INVESTORS SERVICES
Secaucus, NJ
01.2000 - 01.2003
- Facilitated the termination of client plans leaving Alliance Global Investor Services
- Redeemed all funds from forfeiture accounts, including processing conversion trial balance and participant assets, effectively leaving a zero balance and ensuring that all CDS (contingent deferred sales charge) fees were included in gross distribution
- Notified money control of purchase made, how much money was release out of holding account, how to apply manual redemptions in dollar amounts, and determining any additional interest to be released
- Analyzed and reconciled 401(k) accounts for discrepancies through Data System Technology (DST), TA2000, Tracwebsite, or Unitrac
- Maintained timeline and tracking grids for all corporate and account initiatives as well as other project management functions
- Ensured members of account team met delivery dates and provided appropriate client service
Health & Insurance Benefits Case Specialist
PRICEWATERHOUSECOOPERS LLP
Little Falls, NJ
01.1998 - 01.2000
- Provided comprehensive support to Bell Atlantic employees regarding health plans, insurance and 401(k) plan participation, including retirement plan solution recommendations
- Collaborated on establishment of clearly defined operating strategies and associated tactical plans
- Managed claims and appeals processes, employing extensive knowledge of Family Medical Leave Act (FMLA), Health Insurance Portability and Accountability Act (HIPAA), and employment Retirement Income Security Act (ERISA) regulations
Shareholder Services Agent
MORGAN STANLEY DEAN WITTER
Jersey City, NJ
01.1996 - 01.1998
- Managed in-bound calls from shareholders, brokers, and other financial services representatives regarding mutual funds, 401(k), and ESPP
Education
Bachelor of Science - Finance
Fairleigh Dickinson University, College of Business
Teaneck, NJ01.1996
Skills
- Human resources
- Accounting
- Payroll
- Bookkeeping
- Microsoft Office
- QuickBooks
- Time management
- Continuous improvement mindset
- Shipping documentation mastery
- Freight forwarding coordination
- Conflict resolution techniques
- Customs regulations
- Export compliance
Personal Information
Authorized To Work: US
Qualifications:
Dynamic Administrative, Ocean Export and Financial professional with over 12 years of experience in financial reporting, business development and hoc reporting.
Computer skills:
MS Windows 8. Word, Excel, PowerPoint, Outlook, Access: Lotus 1-2-3, Microsoft 2013, Siebel Financial, APL, Data System Technology (DST), TA2000, Track Website, Amber Roads Management, Tracking System, AES Filing, SAP And Cargo Wise
Timeline
Logistics Export Specialist (Sea)
John S. CONNOR/GLOBAL LOGISTICS SERVICES
01.2021 - Current
International Ocean Export Documentation Specialist
CH POWELL/GLOBAL LOGISTICS SERVICES
01.2012 - 01.2018
Administration Assistant
LORIEN HEALTH SYSTEM
01.2011 - 01.2012
Account Specialist
ALLIANCE GLOBAL INVESTORS SERVICES
01.2003 - 01.2004
Mutual Funds Operations Analyst
ALLIANCE GLOBAL INVESTORS SERVICES
01.2000 - 01.2003
Health & Insurance Benefits Case Specialist
PRICEWATERHOUSECOOPERS LLP
01.1998 - 01.2000
Shareholder Services Agent
MORGAN STANLEY DEAN WITTER
01.1996 - 01.1998
Bachelor of Science - Finance
Fairleigh Dickinson University, College of Business
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