Airba
CORITA TATE
DALLAS,GA
Summary
Skilled and experienced Facility Administrator of Outpatient Dialysis facility; with strong knowledge and expertise in Client Relationship, Operations Management, Staff Supervision, Project Management, and Direct Customer Service. uphold Company’s Core Values and Mission statement.
Overview
11
11
years of professional experience
Work History
Facility Administrator
FRESENIUS MEDICAL CARE
Duluth, GA
05.2023 - Current
- Provide leadership, coaching, and personal development plan with direct reports.
- Improved missed treatment from 24.7% to 8.8% within the first 6 months.
- Decreased patient hospital readmissions from 32.5% to 22.6% within the first 6 months.
- Work closely with Vascular clinics to help schedule permanent access placements, to help reduce CVC rate.
- Maintains integrity of medical operations records and complies with all data collections and auditing activities.
- CQR score increased from 50% to 70% within the first 6 months.
- Continuous patient education on fluid intake.
- Collaborate with IDT team to reduce missing treatments.
- Manage clinical financials including efficient utilization of supplies or equipment and regular profits and loss review.
- Manages operations of the clinic, including profit/lost review, staffing, and quality standards.
- Provides support to direct team and updates on changes in policies/procedures.
- Collaborated with Human Resources, Quality, Technical departments to ensure CMS guidelines are being followed.
- Provided education regarding options for renal therapy.
- Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs, etc. that governs policies.
- Manages staff scheduling and payroll.
- Collaborates closely with the Charge RN, the Medical Director, and physicians regarding the direct patient care responsibilities within the facility.
- Facilitates process for Physician privileges and compliance with Fresenius Bylaws.
- Overseeing a clinic of 80 patients and 12 staff members.
- Responsible for all required network reporting and on-site state or federal surveys.
- Monitors patient and family education regarding access care including medical instructions.
- Acts as a resource for the patient and family to address concerns and questions and reviews patient satisfaction surveys.
- Collaborate with Human Resources to fill recruiting needs for the company via social media.
- Manage the Float pool for 7 clinics in the area.
Area Administrator I
FRESENIUS MEDICAL CARE
Sandy Springs, GA
09.2022 - 05.2023
- Execute secretarial and administrative assignments of a complex and confidential nature and relieves management of clerical work, administrative, and business detail, as necessary.
- Prepares memos, correspondence, agendas, minutes, and policy explanations.
- Assembles budgets and tracking budget expenses and variances. Pay and track invoicing.
- Organizes travel arrangements and completes expense reports.
- Interfaces with various levels of management across organizations and with external customers.
- Promoted to Facility Administrator
Unit Secretary
Fresenius MEDICAL CARE
Duluth, GA
03.2022 - 09.2022
- Making copies of correspondence and other printed matter as required by manager.
- Preparing purchase orders using the appropriate software application.
- Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.
- Assists with month-end reporting requirements.
- Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
- Promoted to Area Admin 1 within 6 months
Clinical Services Case Specialist
FRESENIUS MEDICAL CARE
Kennesaw, GA
06.2021 - 03.2022
- Serves as primary contact for clinical staff and field operations for possible patient discharge.
- Coordinates the Continuity of Care process for all possible patient discharge cases.
- Ensure all required data is properly gathered, completed, and communicated to field operations.
- Utilizes internal reports and applications to maintain the accuracy of essential patient and/or case data.
PATIENT ACCOUNT REPRESENTATIVE
FRESENIUS MEDICAL CARE
Kennesaw, GA
02.2020 - 06.2021
- Collaborated with business partners to verify insurance coverage for prospective patients.
- Completed detailed examination of 17-20 referral cases daily to ensure accuracy.
- Communicated consistently with insurance providers to confirm coverage specifications.
- Collaborated with leadership team on resolution of complex case discrepancies.
- Completed mandatory 90-day probationary period within 45 days due to exceptional work.
- Exceeded daily completion standard by 15% (top 10% of department).
- Promoted to 'Peer Partner' within 6 months to aid in learning and development of new employees.
PATIENT INTAKE COORDINATOR
FRESENIUS MEDICAL CARE
Kennesaw, GA
10.2017 - 02.2020
- Collaborated with referral sources and care providers to ensure assignment of prospective patients.
- Obtained and accurately input confidential medical record data into multiple EMR applications.
- Collaborated with Executive Business Partners on resolution of case discrepancies.
- Managed daily referral case load of 20 prospective patients.
- Individually contributed to a monthly revenue increase of $300k.
- Served as Lead on numerous departmental projects and initiatives.
- Designated as departmental 'SME' (Subject Matter Expert) for ongoing staff training assistance.
PATIENT ACCESS REPRESENTATIVE
OCHSNER MEDICAL CARE
New Orleans, LA
08.2015 - 01.2017
- Obtained and accurately input confidential medical record data for all prospective patients.
- Managed the scheduling of appointments for surgeries, consultations, and additional general visits.
- Collaborated daily with business partners on referral initiation and medication refill requests.
- Hand-picked by Chief Physician to prepare and manage vital reports and case histories.
ASSISTANT RESERVATIONS MANAGER
RAMADA HOTEL
Metairie, LA
02.2014 - 08.2015
- Managed all administrative reservation functions from client correspondence to inventory.
- Analyzed business activity and facilitated meetings to discuss opportunities and initiatives.
- Worked closely with operations staff to provide prompt responses to existing guest queries.
- Collaborated with third party business partners to ensure accommodation accuracy.
- Contributed to a year-over-year revenue increase of 3%.
Education
Certificate of Technical Studies - Dialysis Technician
Delgado Community College
05.2017
Certificate of Technical Studies - Phlebotomy
Delgado Community College
05.2015
Skills
- Technology Proficiency
- Reporting & Analysis
- Team Building
- Clinical/ Operations Report
- Relationship Building
- Recruiting
- Social Media Influencer
- Payroll/Cost Reduction
- Staff Development
- Quality Improvement
- Organization & Prioritization
- Client Needs Assessment
- Verbal/Written Communication
Accomplishments
- Supervised team of 17 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
EMR
CONCUR
Languages
English
Full Professional
Websites
Interests
Planning work events
Hiking
Timeline
Facility Administrator
FRESENIUS MEDICAL CARE
05.2023 - Current
Area Administrator I
FRESENIUS MEDICAL CARE
09.2022 - 05.2023
Unit Secretary
Fresenius MEDICAL CARE
03.2022 - 09.2022
Clinical Services Case Specialist
FRESENIUS MEDICAL CARE
06.2021 - 03.2022
PATIENT ACCOUNT REPRESENTATIVE
FRESENIUS MEDICAL CARE
02.2020 - 06.2021
PATIENT INTAKE COORDINATOR
FRESENIUS MEDICAL CARE
10.2017 - 02.2020
PATIENT ACCESS REPRESENTATIVE
OCHSNER MEDICAL CARE
08.2015 - 01.2017
ASSISTANT RESERVATIONS MANAGER
RAMADA HOTEL
02.2014 - 08.2015
Certificate of Technical Studies - Dialysis Technician
Delgado Community College
Certificate of Technical Studies - Phlebotomy
Delgado Community College
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