Aqwaynaa Mitchell
Brooklyn
Summary
Resourceful facility administrator recognized for high productivity and efficient task completion. Expertise in facility maintenance management, regulatory compliance, and budgeting. Proven ability in communication, problem-solving, and leadership to drive operational excellence and enhance facility services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Facility Administrator
DaVita
Long Island City
2025.09 - Current
- Directed overall operations of dialysis facility with emphasis on patient care quality.
Led diverse clinical team including nurses, technicians, dietitians, and social workers.
Fostered adherence to best practices among team members for optimal performance.
Ensured compliance with safety standards and managed financial responsibilities.
Oversaw maintenance and functionality of facility equipment.
Contributed significantly to staff recruitment and hiring processes.
Cultivated environment supporting professional development for all employees.
Navigated daily challenges effectively to streamline operational flow. - Oversaw daily operations of facility, enhancing patient care and effectively supporting staff.
- Coordinated maintenance and repair activities, ensuring a safe environment for patients and staff.
- Managed inventory activities, ensuring availability of medical supplies and equipment.
Dialysis Technician
DaVita
Brooklyn
2019.11 - 2025.08
- Monitored patients and checked vital signs every half hour, ensuring safe and effective dialysis treatment.
- Monitor up to 4 patients at any given time
- After the patient is done dialyzing, take the patient off the machine and weigh them again
- Maintained cleanliness in designated section by sanitizing surfaces and organizing supplies to promote a safe environment.
- Managed opening and closing procedures for facility, ensuring security and adherence to operational protocols.
- Prepared acid solutions by accurately measuring and mixing components according to established safety guidelines.
Security Officer
Allied Universal
Brooklyn
2017.02 - 2018.03
- Monitored site security and documented incidents through prompt report filing to maintain safety.
- Monitored premises to ensure safety and security standards were met.
- Conducted regular patrols to detect suspicious activity and potential hazards.
- Conducted rounds to mitigate fire hazards and enforced access control measures.
- Responded promptly to incidents, providing assistance and coordinating with emergency services.
Sales Lead
CVS Pharmacy
New York
2016.05 - 2017.01
- Coordinated shift scheduling, supervised sales personnel, and implemented store initiatives to enhance operational efficiency
- Resolved consumer-related issues with skill and tact to maintain customer satisfaction
- Developed internal procedures for monitoring loss prevention programs and systems to safeguard inventory
Customer Service
Regal Cinemas
Brooklyn
2015.05 - 2016.05
- Selling movie tickets, operating cash registers and processing credit card transactions, and promoting the loyalty program.
- Efficiently handled escalated customer service issues, maintaining customer satisfaction and loyalty.
- Selling movie tickets, operating cash registers and processing credit card transactions, and promotingthe loyalty program.
- Vacuumed carpets in customer service area weekly.
Education
High School Diploma -
Brooklyn College Academy
Brooklyn, NY2013-06
BBA -
Western Governors University
Salt Lake City, UT2026-03
Skills
- Facility management
- Facility safety compliance
- Facility management software
- Operations management
- Operational efficiency
- Cost management strategies
- Asset management practices
- Project management
- Needs assessment
- Conflict management
- Customer service excellence
- Time management proficiency
- Microsoft Word proficiency
- Verbal and written communication
- Active listening
- Tactical leadership
- Organizational skills
- Performance evaluation
- Time management proficiency
Certification
Certified Hemodialysis Technician
CPR Certification
BONENT CHT
First Aid Certification
Timeline
Facility Administrator
DaVita
2025.09 - Current
Dialysis Technician
DaVita
2019.11 - 2025.08
Security Officer
Allied Universal
2017.02 - 2018.03
Sales Lead
CVS Pharmacy
2016.05 - 2017.01
Customer Service
Regal Cinemas
2015.05 - 2016.05
High School Diploma -
Brooklyn College Academy
BBA -
Western Governors University