Corlis Tillman, BSN RN
Haslet,TX
Summary
Dynamic, resourceful and passionate clinical operations leader with extensive years of experience in senior housing industry. Deep understanding of utilizing QAPI tools to manage and oversee resident outcomes.
Overview
16
16
years of professional experience
Work History
Independent Contract Risk Management/Loss Control Consultant
HealthCap Risk Management Services
09.2023 - Current
- Support clients during crisis situations, offering expert guidance and assistance to help minimize potential losses.
- Development of risk management programs and training for senior housing.
Corporate Director of Quality Assurance
Sinceri Senior Living
09.2021 - 12.2023
- Oversaw company wide QA activities, review root cause analysis and identifying areas of improvement
- Collaborate with insurance partners by developing quality clinical risk management programs and overseeing workers compensation program.
- Collaborate with the legal team by assisting with data collection and reviewing medical records for litigation cases.
Senior Clinical Specialists
Five Star Senior Living
07.2019 - 09.2021
- Collaborated with Corporate Training Department as the clinical expert. Oversaw the Learning Management System by developing community team members learning plans and conducting company wide webinars.
- Served as a subject matter expert in assisted living communities by providing consultation services for challenged communities and developing policies and procedures.
- Facilitator of company wide QAPI projects and collaborated with corporate training department to develop a Director of Nurses Onboarding Program.
Director of Learning Development and Compliance
Advanced Healthcare Solutions LLC
09.2018 - 07.2019
- Developed and monitored companywide learning management system: developed team members new hire and annual learning plans and as needed training modules based on survey results or resident outcomes.
- Assigned to challenged nursing homes to oversee survey activity and or to prepare assigned community for survey readiness.
Staff Development Coordinator
Oasis Healthcare Partners
05.2018 - 09.2018
- Designed engaging 5 day onboarding training programs that included class room, hands on demonstrations and skills competency labs.
- New position for the company charged with hiring Staff Development Directors for each Skilled Nursing Facility.
Sr. Vice President Health & Wellness and Risk
Charter Senior Living
06.2016 - 01.2018
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Developed and implemented polices and procedures and developed a comprehensive risk management program.
- Hired and managed regional nurse to maximize productivity while training staff on best practices and protocols.
Vice President of Health & Wellness & Risk
Thrive Senior Living And Memory Care
06.2015 - 06.2016
- Collaborated with operation team members to successfully open 6 Assisted Living communities in Texas, Georgia, Virginia, South Carolina and Florida.
- Developed and implemented wellness policies and procedures and risk reduction programs.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
Regional Director of Health and Wellness
Five Star Senior Living
10.2013 - 06.2015
- Oversight of 12 Texas Senior Housing Communities (AL/ MC,and SNF). Conducting site visits to ensure clinical operations were performed using company polices and procedure and adhered to state and federal regulations.
- Delivered comprehensive training programs to community nursing leaders.
- Reviewed QAPI data to identify opportunities to improve resident and staff outcomes.
Chief Compliance Officer/Part Owner
Amirah Home Health
03.2012 - 06.2014
- New start out home health company initially provided consultation services.
- Collaborated with external consultants to develop polices and procedures.
- developed and implemented new hire onboarding program.
- Implemented QA program, held QA Committee Meetings and reviewed OASIS system to ensure documentation met regulatory compliance.
Vice President Quality Services & Risk Management
Emeritus Senior Living
01.2009 - 03.2013
- Successfully lead a team of 5 regional nurses covering 61 communities in 7 states.
- Managed financial, operational and human resources to optimize business performance.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
Regional Director of Quality Services
Five Star Senior Living
10.2007 - 01.2009
- Oversight of 14 senior housing communities (AL/MC, & SNF) in Texas and Louisiana conducting site visits to review clinical operations, identify challenges, develop and implement action plans to ensure regulatory compliance.
- Provided guidance and education to clinical teams in assigned communities.
Education
Bachelor of Science - Nursing
Dillard University
New Orleans, LA05.1986
Skills
- Supervision and leadership
- Multitasking Abilities
- Interpersonal Communication
- Risk Management
- Analytical and Critical Thinking
Timeline
Independent Contract Risk Management/Loss Control Consultant
HealthCap Risk Management Services
09.2023 - Current
Corporate Director of Quality Assurance
Sinceri Senior Living
09.2021 - 12.2023
Senior Clinical Specialists
Five Star Senior Living
07.2019 - 09.2021
Director of Learning Development and Compliance
Advanced Healthcare Solutions LLC
09.2018 - 07.2019
Staff Development Coordinator
Oasis Healthcare Partners
05.2018 - 09.2018
Sr. Vice President Health & Wellness and Risk
Charter Senior Living
06.2016 - 01.2018
Vice President of Health & Wellness & Risk
Thrive Senior Living And Memory Care
06.2015 - 06.2016
Regional Director of Health and Wellness
Five Star Senior Living
10.2013 - 06.2015
Chief Compliance Officer/Part Owner
Amirah Home Health
03.2012 - 06.2014
Vice President Quality Services & Risk Management
Emeritus Senior Living
01.2009 - 03.2013
Regional Director of Quality Services
Five Star Senior Living
10.2007 - 01.2009
Bachelor of Science - Nursing
Dillard University
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