Senior transit facilities operations leader with extensive experience overseeing large-scale systems in maintenance operations. Proven ability to manage multi-site operations, lead cross-functional teams, ensure regulatory compliance, and deliver safe, reliable, and cost-effective services. Strong background in strategic planning, safety, labor relations, budgeting, and operational optimization.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Transit Superintendent / Operations Manager
Broward County Transportation
03.2024 - 11.2024
Managed daily operations of transit garages and fleet maintenance.
Oversaw staff performance, attendance, overtime, and safety compliance.
Coordinated repairs, parts procurement, and maintenance schedules.
Administered contracts, expenditures, and vendor relationships.
Participated in meetings with regulatory agencies and manufacturers.
Produced and analyzed operational reports to forecast needs.
Assisted in developing specifications for facility maintenance procurement.
Led staff meetings and resolved operational issues.
Director of Transit / Facilities Maintenance
Broward County Transportation
Fort Lauderdale, FL
11.2024 - Current
Provide executive oversight of transit facilities maintenance department, including service planning, scheduling, and capital improvement projects.
Coordinate with internal departments, external stakeholders, and regulatory agencies to ensure safe and reliable services.
Lead emergency response efforts during service disruptions and critical incidents.
Ensure compliance with local, state, and federal regulations and labor agreements.
Oversee investigations and resolution of customer complaints and operational issues.
Develop and manage divisional budgets and resource allocation.
Lead long-range planning initiatives for system sustainability and growth.
Serve as lead negotiator in labor relations and disciplinary actions.
Monitor performance metrics to drive operational improvements.
Assisted in the preparation of grant proposals for funding capital improvement projects.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Project Coordinator
Broward County School Board
Broward County
02.2021 - 02.2024
### High-Value Responsibility Gaps
**Facilitated communication between teams to enhance project workflow and efficiency.**
**Tracked project timelines and deliverables to ensure adherence to schedules.**
**Assisted in onboarding new employees by providing training on operational processes.**
**Maintained accurate records of maintenance activities and compliance documentation.**
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Prepared meeting agendas and minutes for distribution and record keeping.
Created job files for each project and maintained current data in each file.
Maintained database and spreadsheets with accurate inventory and status.
Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
Facility Maintenance Manager
Fort Lauderdale International Airport
Fort Lauderdale, FL
08.2018 - 07.2020
**Target Role Aligned Statements:**
Coordinated daily facility maintenance activities to support overall airport operations.
Managed vendor relationships to secure timely services and materials for maintenance tasks.
Oversaw compliance with safety protocols and regulations during facility maintenance projects.
Developed maintenance schedules to minimize disruptions and enhance service delivery.
Implemented preventive maintenance strategies that reduced equipment downtime and enhanced reliability.
Resolved facility issues quickly, leading to improved customer satisfaction and operational stability.
Utilized asset management software to track maintenance activities and inventory status effectively.
Conducted inspections of facilities to identify repair needs and prioritize action plans.
Trained staff on best practices for facility upkeep and regulatory compliance requirements.
Coordinated with vendors to obtain cost-effective solutions, negotiating contracts for maintenance services and supplies.
Scheduled routine maintenance and repair of facility equipment.
Evaluated facilities to determine if company maintenance protocols complied with [State] health and safety regulations.
Managed staff of [Number], created work schedules, distributed assignments, and supervised day-to-day operations.
Maintained compliance with local building codes, environmental regulations, and industry best practices for safe operations at all times.
Conducted regular building assessments to identify areas for improvement or necessary repairs, prioritizing projects based on urgency or impact on operations.
Responded effectively to emergency situations involving facilities or infrastructure issues by coordinating appropriate resources quickly and efficiently.
Managed maintenance team for optimal performance, resulting in reduced downtime and enhanced facility functionality.
Regularly reviewed and adjusted facility maintenance plans in response to changing needs or conditions within the organization, ensuring effective resource management.
Oversaw contractor relationships during site improvements or expansions by managing bid processes, contract negotiations and ensuring the successful completion of projects.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Supervisor
Fort Lauderdale-Hollywood International Airport
Fort Lauderdale, FL
08.2016 - 08.2018
**Target Role Aligned (4 statements)**
Supervised daily activities of transit maintenance teams to ensure service continuity.
Coordinated schedules and assignments for staff to meet operational demands efficiently.
Conducted regular inspections of facilities to identify maintenance needs and prioritize actions.
Trained team members on compliance procedures and best practices for safety.
Implemented preventive measures that significantly reduced equipment downtime during peak periods.
Streamlined procedures for maintenance requests, leading to faster response times.
Utilized asset management tools to monitor inventory status and track maintenance activities.
Maintained accurate records of facility inspections and compliance documentation consistently.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Electrician
BAE Systems Norfolk Ship Repair
Norfolk, VA
02.2008 - 03.2016
Delivered high-quality electrical installations and maintenance services to support ship repair operations effectively.
Coordinated troubleshooting and repair of complex electrical systems to minimize downtime for repairs.
Led safety inspections and compliance checks to uphold industry standards during electrical projects.
Developed preventive maintenance schedules for electrical systems, enhancing reliability and reducing emergency repairs.
Conducted thorough assessments of electrical systems, identifying issues and implementing timely corrective actions.
Oversaw installation of lighting, power distribution, and control systems in alignment with project specifications.
Reviewed technical documentation to ensure accuracy and compliance with regulatory requirements in all projects.
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Installed and wired electrical transformers, service panels, and circuit breakers.
Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
Contributed to safer work environments by strictly following safety protocols and conducting regular risk assessments.
Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Installed 120/208 volt systems and 347/600 volt systems.
US Navy
Military
San Diego, CA
08.1999 - 01.2007
Coordinated training programs for personnel, enhancing operational readiness and adherence to safety protocols.
Led cross-functional teams during emergency response exercises, improving crisis management and team collaboration.
Developed comprehensive maintenance schedules that minimized equipment downtime and optimized resource allocation.
Directed compliance audits to uphold safety standards, resulting in improved regulatory adherence across operations.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Learned and adapted quickly to new technology and software applications.
Strengthened communication skills through regular interactions with others.