Cornecia Watson
Birmingham,AL
Summary
Supportive Team Lead with 2 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Im also a strong leader and a problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assembly Team Leader
Kamtek
08.2020 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated machines used in production processes.
- Continuously checked products for quality assurance according to strict guidelines.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Customer Service Representative
Uhaul Moving And Storage
05.2019 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Salesperson
Cutco Cutlery
01.2018 - 07.2018
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Logged reports, expenses, receipts, and sales in company database.
- Improved customer service and telecommunication skills to build lasting relationships.
Education
High School Diploma -
Minor High School
Adamsville, AL05.2019
Skills
- Maintaining Quality Assurance Standards
- Administrative Support
- Typing Proficiency
- Station Preparation
- Training Methods
- Data Entry
- Multitasking Abilities
- Self-Motivated
Timeline
Assembly Team Leader
Kamtek
08.2020 - Current
Customer Service Representative
Uhaul Moving And Storage
05.2019 - 06.2019
Salesperson
Cutco Cutlery
01.2018 - 07.2018
High School Diploma -
Minor High School
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