Corneisha Major
Albany,GA
Summary
Creative Business Owner with exceptional background spent in Photography and Fashion Design. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
6
6
years of professional experience
Work History
Business Owner/Operator
Kharismatic Allure LLC
Albany, GA
01.2021 - Current
- Photographer, Fiber Artist, Manager, Dance Instructor
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Call Center Customer Service Representative
Everise
Remote
09.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Call Center Customer Service Representative
Sitel
Remote
09.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Floater Teacher
New Beginnings Early Learning Center
Albany, GA
04.2023 - 06.2023
- Exercised great adaptability in transitioning between assigned classrooms.
- Maintained correspondence with parents, establishing direct lines of communication for student accountability and performance management.
- Built and maintained environment that stimulated learning and supported student achievement.
- Counseled students needing occasional emotional support.
- Facilitated extra-curricular activities and assemblies in collaboration with other supervisory and supporting staff.
- Monitored up to 7-15 students simultaneously with confidence and leadership.
- Managed disciplinary actions for unacceptable behavior, working with individuals and supporting educational elements of remediation process.
Head Majorette Coach
Southe Academy of Dance and Cheer
05.2020 - 01.2021
- Instruct basic foundation
Cashier
Maryland's Fried Chicken
12.2019 - 02.2020
- Collect orders and payment, Distribute orders to customers, Clean the facility, Restock sides
Armed Security Officer
Dynamic Security, Inc.
06.2018 - 04.2019
- Ensure security of facility and clients, Patrol inside and outside of the facility, Escort officials and clients to designated areas
Store Associate/Cashier
Family Dollar
07.2017 - 10.2017
- Managed stock room, Neatly stocked merchandise on sales floor, Issued refunds and store credit vouchers, Maintained cleanliness of Family Dollar, Generated and achieved monthly sales goals
Education
Bachelor of Arts - Music
Full Sail University
Winter Park, FL05.2025
High school diploma - General Studies
Continental Academy
Miramar, FL05.2008
Skills
- Cheerleading
- Dancing
- Fundraising
- Gymnastics
- Sports Coaching
- Childcare
- Microsoft Office
- Public Speaking
- Event Planning
- Babysitting
- Photography
- Customer service
- Adobe Photoshop
- Marketing
- Graphic Design
- Public Relations
- Communication Skills
- Writing Skills
- Organizational Skills
- Conflict Management
- Social Media Management
- Microsoft Excel
- Presentation Skills
- Adobe Creative Suite
- Groundskeeping (2 years)
- Facilities management (10 years)
- Small Business Operations
- Sales Tactics
Affiliations
Lifetime member of Delta Phi Delta Dance Fraternity Inc. since 2018
Timeline
Call Center Customer Service Representative
Everise
09.2023 - 09.2023
Call Center Customer Service Representative
Sitel
09.2023 - 09.2023
Floater Teacher
New Beginnings Early Learning Center
04.2023 - 06.2023
Business Owner/Operator
Kharismatic Allure LLC
01.2021 - Current
Head Majorette Coach
Southe Academy of Dance and Cheer
05.2020 - 01.2021
Cashier
Maryland's Fried Chicken
12.2019 - 02.2020
Armed Security Officer
Dynamic Security, Inc.
06.2018 - 04.2019
Store Associate/Cashier
Family Dollar
07.2017 - 10.2017
Bachelor of Arts - Music
Full Sail University
High school diploma - General Studies
Continental Academy
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