Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cougar Cup
Service High School
08.2023 - 02.2024
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Streamlined the coffee making process, resulting in reduced wait times for customers.
Contributed to a positive work atmosphere by maintaining open communication channels with coworkers and management.
Developed strong rapport with customers through friendly service and personalized beverage recommendations.
Game Day Operations Intern
Alaska Football League
01.2018 - 05.2021
Supported team efforts in creating an unforgettable experience for guests, leading to increased ticket sales and repeat attendance.
Supported overall event planning, leading to increased fan engagement and satisfaction during games.
Contributed creative ideas during brainstorming sessions for new game-day activities or promotions that would enhance the overall atmosphere.
Managed ticketing processes, providing excellent customer service to fans and reducing wait times.
Education
High School Diploma -
Service High School
Anchorage, AK
05.2027
Skills
Following Instructions
Workplace Safety
Community Service
Team Collaboration
Customer Service
Adaptability and Dependability
Community Outreach
Telephone Etiquette
Certification
Basic Espresso Making, Kaladi Coffee Academy - 8/14/23-current
Teacher in General Science at Ghana Education Service. T .I.AHMADDIYA SENIOR HIGH SCHOOL, KUMASITeacher in General Science at Ghana Education Service. T .I.AHMADDIYA SENIOR HIGH SCHOOL, KUMASI