Cornelia Schaubroeck
Rock Island,IL
Summary
Accomplished Claims Processor with extensive experience for John Deere through Volt, adept at processing 120 claims daily with precision and accuracy. Leveraged bilingual skills to enhance customer satisfaction and collaborated effectively with teams. Proficient in SAP and Microsoft Office, demonstrating strong decision-making and attention to detail.
Overview
17
17
years of professional experience
Work History
Claims Processor
Volt
11.2008 - Current
- Processing 120 claims per day, claims for John Deere Agricultural and Turf equipment, including 1000–5000 series tractors, including battery claims.
- Processing and validating claims for accuracy and compliance with established guidelines.
- Collaborating with cross-functional teams to resolve complex claim inquiries efficiently.
- Provided bilingual support to customers and co-workers, enhancing communication and satisfaction in service delivery.
- 17 years of experience with SAP.
- Assist team lead with work directions and special projects.
Education
Eichelgarten Schule
Karlsruhe, GermanySkills
- Claims review
- Accuracy and precision
- Attention to detail
- Process claims in a timely manner
- Follow John Deere Warranty Policy
- Claims adjustment
- Microsoft office
- Bilingual
- Decision-making
- Teamwork and collaboration
- Analytical skills
Languages
German
Native or Bilingual
Timeline
Claims Processor
Volt
11.2008 - Current
Eichelgarten Schule
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