Summary
Overview
Work History
Education
Skills
Timeline
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Cornelius Faulks

New York,NY

Summary

Experienced business operations professional with a proven track record in the retail industry. A dedicated Store Manager with expertise in managing retail locations, training staff in exceptional customer service and sales techniques. Adept at overseeing both customer-facing and backend operations.


Overview

7
7
years of professional experience

Work History

Team Coordinator

Gucci
09.2023 - Current
  • Drive, direct, and develop operational excellence across all aspects of the store.
  • Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
  • Handled day-to-day office operations and resolved any conflicts.
  • Assess and evaluate operations with a commercial mindset and propose strategic improvements;

Store Manager

Foot Locker
05.2022 - 09.2023
  • Successfully trained and cross-trained employees in multiple job positions, ensuring continuous coverage and operational efficiency.
  • Manage a dynamic team in a fast-paced environment, fostering open communication and providing constructive feedback to drive employee performance.
  • Oversee comprehensive inventory control, cash management, and store opening/closing procedures, maintaining accuracy and compliance at all times.
  • Demonstrates acceptional attention to detail in processing daily paperwork, balancing register drawers, and preparing accurate deposits.
  • Cultivate and upholds the company's brand identity with customers, contributing to a positive brand image and building lasting customer loyalty.

General Store Manager

Snipes
02.2017 - 05.2022
  • Spearheaded retail operations, overseeing a team of 35 employees and driving store performance to exceed targets.
  • Developed and implemented staff training programs focused on customer service best practices and effective sales strategies.
  • Collaborated with cross-functional teams to streamline inventory management, leading to a reduction in stock discrepancies.
  • Consistently maintained a visually appealing store layout, enhancing the overall shopping experience and increasing foot traffic.

Education

Communications

Drew University
Madison, NJ

High School Diploma -

Saint Benedicts Prep
Newark, NJ

Skills

  • Networking
  • Customer Service Excellence
  • Visual Merchandising
  • Team Leadership
  • Sales Strategy
  • Brand Representation
  • Relationship Management
  • Product knowledge

Timeline

Team Coordinator

Gucci
09.2023 - Current

Store Manager

Foot Locker
05.2022 - 09.2023

General Store Manager

Snipes
02.2017 - 05.2022

Communications

Drew University

High School Diploma -

Saint Benedicts Prep

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Cornelius Faulks